Gergana

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Viewing 13 posts - 31 through 43 (of 43 total)
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  • in reply to: How to show the ticket sales end date into the event. #1156031
    Gergana
    Participant

    Hello Nico All,

    Shall I reopened the topic which was closed by you?
    And want to describe more about this topic.
    We want to make each ticket to have the end date until which(the current ticket example Early bird) will be active.
    Thanks again.

    in reply to: How to show the ticket sales end date into the event. #1155969
    Gergana
    Participant

    Hi We are using the Event Ticket plus tickets(they are with a price). If I understood you correct than I believe we are using Woo.

    ########The closed topic######
    About the other discussion which was closed the topic is different than this one.https://theeventscalendar.com/support/forums/topic/how-to-include-into-the-ticket-the-end-date-of-t/ but it seems the title isn’t finished.
    I need for the closed topic the way how to implement the end date of the event. In other words – To place the end date into the (Ticket) . In the snapshot which are attached here is one ticket. Under the title is the start date. I want to show here also the end date of the event. To be something like this:

    Start date – End date

    Thank you.

    Gergana
    Participant

    Hello Josh,

    Is there an update of the issue with the export to csv file which isn’t showing the bulgarian language and if there is a way how to label additional attendee fieldsets one bulgarian language?

    Gergana
    Participant

    Hi Josh,

    In the previous post which I had provided a snapshot the button which are “hide view” are already pressed by me in order to show you what is the situation. (Hope this answers your concernes about this: “” Also, it might explain why all the detail buttons on your screen there are showing “Hide Details” even though they are not opened. “”

    I have removed the customization plugin, and it seems that it is working even without the customization snippet. This sounds very good. But the situation with some of the additional fields is the same. They cannot be opened. I start to understand maybe the root cause of the issue.
    The first time I had to label the additional fields in Bulgarian language. After naming them in such encoding(bulgarian) the developer mode is showing (when hover at the field with bulgarian label) very long string of – such as the example which is down below:

    
    <input type="text" id="tribe-tickets-meta_%d0%b8%d0%bc%d0%b5-%d0%bd%d0%b0-%d1%83%d1%87%d0%b0%d1%81%d1%82%d0%bd%d0%b8%d0%ba" class="ticket-meta" name="tribe-tickets-meta[17][1][%d0%b8%d0%bc%d0%b5-%d0%bd%d0%b0-%d1%83%d1%87%d0%b0%d1%81%d1%82%d0%bd%d0%b8%d0%ba]" value="" required="">

    The Meta which can be viewed inside the Attendee list is written in English.

    I believe this is the problem here. But is there a solution how I can name the additional fields in bulgarian and to be working?

    #I want to know also what is the status of the issue with the non readable bulgarian language inside the exported csv file.

    Thank you in advance Josh!

    Gergana
    Participant

    Hi Josh,

    I’ve done all the steps which you’ve taken in the your answer, but I cannot check the additional fields with the “View details” button.
    Actually I’ve made a workaround which was suggested by Jayson in his post: https://theeventscalendar.com/support/forums/topic/custom-ticket-fields-attendee-information/

    But this snippet code is really tricky because only works with one fieldset. In this situation I am able to see the newest additional custom fields but the older fields cannot be viewed. I am attaching a snapshot with the situation which I have. As it can be seen the older orders are with pressed “View details” and nothing can be seen. They are with different field labels.
    I understand that the additional custom fields are from the functionallities of the plugin, but I am using a workaround with which I am trying to make it working for me. Is there an easier solution of this.

    The Snippet code which I’ve edited for my situation suggested by Jayson is this one(it is included in my theme’s function.php file:

    //** Display TEC ticket meta field value on the order admin page - tova e plugina koito pravi greshkata, no vypreki tova raboti */
    
    add_action( 'woocommerce_order_details_after_customer_details', 'gum_woo_ticket_fields_display_admin', 10, 1 );
    function gum_woo_ticket_fields_display_admin( $order ) {
         
        //* TEC ticket meta fields - get data */
    
        $fieldset_meta = get_post_meta( $order->id, Tribe__Tickets_Plus__Meta::META_KEY, true );
    
         
        //If No fields set, do not process*/
        if (! $fieldset_meta ) return;
    
         
        //** If fields set, loop and display each tickets data */
        for($i = 0; $i < count($fieldset_meta); $i++) {
             
            $att_ticket_title = get_the_title($keys[$i]);
            echo '<h4>'. $att_ticket_title .'</h4>';
    
             
            foreach( $fieldset_meta[$keys[$i]] AS $key => $value ) {
                     
                $att_fname         = (isset( $value['name'] )) ? $value['name'] : '';
                $att_lname         = (isset( $value['family'] )) ? $value['family'] : '';
                $att_email         = (isset( $value['phone'] )) ? $value['phone'] : ''; : 'this';
                $att_phone         = (isset( $value['email'] )) ? $value['email'] : '';
     
    
                echo '<p>';
                echo '<strong>Attendee - '. ($key + 1) .'</strong><br />';
                echo 'Name: '. $att_fname .' '. $att_lname .'<br />';
                echo 'Email: '. $att_email .'<br />';
                echo 'Phone: '. $att_phone .'<br />';
                echo '</p>';
                 
            } //** end foreach */
    
             
        } //** end for */
         
    } //** end function */
    
    in reply to: Custom ticket fields – Attendee information #1151863
    Gergana
    Participant

    Thank you Jayson,

    This work great!. Now I have the attendee additional information in the tickets. I have one additional question: what do you mean by: “Display TEC ticket meta field value on the order admin page” Is that means it can be shown inside the order details or not?

    in reply to: Why can't I add a date to my tickets? #1151815
    Gergana
    Participant

    Hello schooloftechuk, All,

    I want to give a way how you can view the tickets before even to complete the order. For example shipping to address or etc.
    This is the theme:

    Need to have the ticket before the completion of the order

    ##Also adding good topics where you can customize your ticket:

    Customising the New Order E-mail to include ticket details

    Customize customer-processing-order email if order contains ticket product type?

    Custom ticket fields – Attendee information

    https://theeventscalendar.com/knowledgebase/adding-the-event-date-to-ticket-emails/

    ##Hope this will be helpful for your journey in configure your website.
    Best regards

    Gergana
    Participant

    Hello Josh,

    Sorry for the delayed answer.

    What you’ve summarized is what I meant, except #4. I am looking a way how to include a specific fields into the backend attendee data list and also these additional fields into the attendee backend list to be included into exported csv file also.
    And also the csv file is not human readable, it cannot write the bulgarian language.
    Thank you in advance!

    Gergana
    Participant

    Hello,
    is there anyone who can assist me in this situation.

    Gergana
    Participant

    Hello James,

    I believe that this can help you:
    https://theeventscalendar.com/knowledgebase/adding-the-event-date-to-ticket-emails/. It is good detail at the email.

    in reply to: Custom ticket fields – Attendee information #1150159
    Gergana
    Participant

    Hello All,

    I will join in this thread with little different question. How can I include the custom ticket fields into the ticket and the order information in the administration console?
    I have tried to include the given snippet by @gumwp into my theme function.php but at the end it gives me “Internal server error” when I am finalizing the purchase. I need to include this information because the event will offer a ticket for 2 persons. I am using the custom ticket fields for requesting information for the second person, but I cannot find the information from the custom fields usable. Could you please advise me how this can be done.

    @gumwpCould you please advise me where to include your snippet code in order to be working as you wrote 2 posts above in the thread.
    Thank you for your time : )

    Gergana
    Participant

    Hi Brook,

    This works great and it is exactly what we need. Thank you very much! : )

    I have a question about the ticket design itself, sorry if this is not the place for this question.
    Is there a way to align the picture, title and the date of the event into the ticket(which can be seen into the attachment)?
    Thank you in advance!

    • This reply was modified 9 years, 8 months ago by Gergana.
    Gergana
    Participant

    Hi Brook,
    Thank you very much for you answer, but unfortunately this isn’t what we need.
    What you suggest is sending the ticket directly to the purchaser of the ticket(by marking the order and using the quick action “Tickets”, but that also sends the email to the end user.
    That we need here is to print or download the ticket in our system(before the purchaser receive it via email) and afterwards preparing the package for sending via DHL, Fedex and any other mail services for the option which the purchaser choosed at the checkout option “Paying on delivery”
    After the payment is confirmed from the DHL, FedEx, etc we can mark the order as completed.
    Hope I am explaining it clear.
    Thank

Viewing 13 posts - 31 through 43 (of 43 total)