freshtribe

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  • in reply to: event location details missing upon submission #58043
    freshtribe
    Participant

    We do object. We cannot risk further site problems because of the calendar plugins or attempts to fix them. We would like a refund, please.

    Thank you for your time.

    in reply to: event location details missing upon submission #58021
    freshtribe
    Participant

    No. The standard submission form was removed because people were submitting events and then complaining that they weren’t appearing properly. All testing was done prior to this with the regular community events form in place.

    in reply to: event location details missing upon submission #57994
    freshtribe
    Participant

    Thanks for your clarification. Glad it works at your end. As indicated, it does not work for us here. We’ve tried disabling and re-enabling all plugins. We’ve tried switching to a default theme. Same problem. Venue information appears under the venue tab in the admin panel but not in the event tab.

    Also strange, sometimes upon refreshing the venue information suddenly appears in the event information and then disappears. We’re unable to replicate this in a consistent manner or identify under which circumstances this occurs so it’s hard to report any meaningful “when we do x- y occurs” pattern.

    Also, we’re having the same problem as others are having in that there is no “URL” under the heading “Event Website” on the public community add form.

    We’re disappointed because the program worked seamlessly before our last update. We’ve spent hours trying to get this to function properly. We understand the debugging process is a lot of work at your end and that things take time. That said, we don’t have hours more to invest in this and would like to request a refund.

    in reply to: event location details missing upon submission #57741
    freshtribe
    Participant

    Hi Barry,

    Thanks for your response. When you say it works for you, what does that mean? Are you able to access my admin panel?

    Thank you.

    in reply to: Unable to link internally w Pro activated #54009
    freshtribe
    Participant

    Hi,
    Thanks for your response. Hopefully I can be more specific. Unfortunately, the screenshot did not open so I’ll try to explain.

    When Events Calendar Pro is activated, I create a new page or open an existing page in WordPress.
    I highlight text on the page I wish to link and press the link button.
    It gives me an option to enter a link to a destination URL or link to existing content.
    When I try to link to existing content, only events appear – but not all events. My regular list of WP pages does not appear and the search bar comes back with “No pages found”
    This happens when I work on WP Posts as well.
    When I deactivate Events Calendar Pro, the problem is solved.

    Perhaps I should only edit the site with Events CP deactivated? Any thoughts.

    Thanks for your time.

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