Francis Quicci

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  • in reply to: Events Dropping From Card & Bad Payment Processing #1229555
    Francis Quicci
    Participant

    Thank you for the updates. I see you reference researching issue # 1 on an android device. The problem was reported on an iPhone 6 if that helps.

    in reply to: Available inventory count not updating as tickets sell #1218227
    Francis Quicci
    Participant

    Hi Shelby – I’m not sure if this response was intended for me since it was addressed to Mark. Assuming that’s a mistake, I want to thank you for getting back with me.

    I have disabled every plugin that I am willing to risk a loss of data; but do not feel comfortable shutting down the rest. The only items remaining are Akismet, Event Tickets, Event Tickets Plus, Jetpack, The Events Calendar, WooCommerce, WooCommerce Paypal, and Yoast SEO. Addiitonally, I use the Enfold Theme that relies heavily on the use of containers and builder elements that are typically lost (including content with the change to a different theme).

    I do have 6 other plugins and have since removed all of them with no change in the results. Can you confirm if this plugin has known compatibility problems with the remaining plugins before I go through those steps. Specifically, can you recap the procedural steps required to add a ticket and ensure it has the inventory automatically reduce as purchases are made?

    Thanks for your help.

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