[Paul]

Cheers Brook, yeah useful to know if any of your other customers are using that theme.

[Paul]

Hi Cliff,

I reverted back to the Twenty Fifteen in a test environment and yes, the EDD and WPEC options disappeared, so it was related to the Avada theme. I have gone into the theme files and removed the ‘offending code’ so that those options no longer appear.

Many thanks for your assistance.

Regards,

Paul

[Paul]

Hi Brian,

Yes that’s right, it’s not appearing in emails that go out to customers when they have purchased a ticket.

I’m not aware of any scripts or coding on the server that would prevent image downloads from displaying outside the website. you can see more info here: http://www.catthorpemanor.co.uk/phpinfo.php.

Regards,

Paul

[Paul]

This reply is private.

[Paul]

Hi Cliff,

Thanks, I understand. How do I deactivate EDD? It’s not an actual plugin and there’s no option within Event Tickets to disable it?

Regards,

Paul

[Paul]

This reply is private.

[Paul]

Brian, disregard my last message, adding:

tribe_etp_move_tickets_purchase_form( ‘tribe_events_single_event_before_the_meta’ );

After the above code block has worked fine.

Many thanks for your help,

Paul

[Paul]

Hi,

Would each of these lines be added to the above code? For example, for number 1:

/*
* Moves the front-end ticket purchase form, accepts WP action/hook and optional hook priority
*
* @param $ticket_location_action WP Action/hook to display the ticket form at
* @param $ticket_location_priority Priority for the WP Action */
function tribe_etp_move_tickets_purchase_form ( $ticket_location_action, $ticket_location_priority = 100 ) {
$etp_classes = array(
‘Tribe__Tickets_Plus__Commerce__EDD__Main’,
// ‘Tribe__Tickets_Plus__Commerce__Shopp__Main’, // As of ETP v4.0 Shopp will generate errors when referenced, if not active. Uncomment this line if you have Shopp Active
‘Tribe__Tickets_Plus__Commerce__WPEC__Main’,
‘Tribe__Tickets_Plus__Commerce__WooCommerce__Main’
);
foreach ( $etp_classes as $ticket_class ) {
if ( ! class_exists( $ticket_class ) ) break;
$form_display_function = array( $ticket_class::get_instance(), ‘front_end_tickets_form’ );
if ( has_action ( ‘tribe_events_single_event_after_the_meta’, $form_display_function ) ) {
remove_action( ‘tribe_events_single_event_after_the_meta’, $form_display_function, 5 );
add_action( $ticket_location_action, $form_display_function, $ticket_location_priority );
tribe_etp_move_tickets_purchase_form( ‘tribe_events_single_event_before_the_content’ );
}
}
}

Thanks,

Paul

• This reply was modified 10 years, 1 month ago by Paul.

[Paul]

Hi Brian, thanks for the prompt reply. I have added the code above to the theme’s functions.php file and the error code has gone, but the Tickets section is still at the bottom of the sidebar. I’ll create a new topic in the forum so we can communicate one on one.

Regards,

Paul

[Paul]

Hi,

I have tried adding the code at https://theeventscalendar.com/knowledgebase/moving-the-ticket-form/ to my theme’s functions.php file but I get the following error:

Fatal error: Call to undefined function tribe_etp_move_tickets_purchase_form() in C:\wamp\www\cm\wp-content\themes\HotelRugby\functions.php on line 605

Can anyone help? I just want to move the ‘Tickets’ section at the bottom of the right sidebar to the top of the sidebar (http://catthorpemanor.co.uk/event/game-of-groans-murder-mystery-saturday-16th-april/).

Thanks.

Paul

[Author]

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