Eivind

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  • in reply to: No required fields on mobile #1295683
    Eivind
    Participant

    Are the second error linked to the custom fields not appearing?

    in reply to: No required fields on mobile #1295114
    Eivind
    Participant

    http://elverumfhs.no/arrangement/handball-summercamp-2017/#buy-tickets

    On my laptop, in safari the custom fields are displayed, but not in Chrome.

    in reply to: No required fields on mobile #1293018
    Eivind
    Participant

    Hi

    Updated everything and verified the version numbers now. It’s all latest releases.

    But the problem persists. And now it even happens in Chrome on my laptop. No luck on mobile. Custom fields are only displayed in Safari.

    in reply to: No required fields on mobile #1292243
    Eivind
    Participant

    That may very well be the case, yes. It’s just that when trying to replicate the problem in my end it’s working on laptop/desktop and not on my phone so I concluded like I did.

    Thank you for adding me to the list. Hope to see a fix very soon. I’ve seen reports of similar problems dating back a while. Any idea when this might be resolved?

    in reply to: Event tickets plus – no email ticket #1096558
    Eivind
    Participant

    Hi

    I talked to my email hosting provider, and they said I had to talk to my hosting provider for PHP Mail (we use different providers for mail and web hosting). When I talked to my hosting provider, I suddenly received an email form my site for a cancelled order. I did some testing and everything seems to be working now. Ticket confirmations, password resetting and everything.

    My mail provider said they didn’t do anything, but they must have done something, because now it works.

    Anyway, thanks a lot for your help and patience.

    in reply to: Event tickets plus – no email ticket #1096514
    Eivind
    Participant

    Okay. I’ll look into it. I’ll talk to my email host as well, to see if they can clear things up.

    It is very strange, because last week it worked fine.

    in reply to: Event tickets plus – no email ticket #1096334
    Eivind
    Participant

    Hi.

    The order was not completed, but I completed it now.

    But the ticket email is still not sent. I tried resending it manually, but still nothing.

    I also tried resending the “New Order”-email. But I get no emails what so ever.

    I also tried sending a password reset email for my site login, but that doesn’t get sent either.

    Do you have any ideas?

Viewing 7 posts - 1 through 7 (of 7 total)