[eandp]

Hi Barry,

-Yes the same as the keys are licensed to is the domain.

-Can confirm it definitely fails with no other plug ins installed/ activated

-You’re right, since the latest update of the events calendar the header section did appear to fail to load/ not be present. I’ve just reinstalled the latest twenty thirteen theme and appears to be running ok now!

Seems to have been the wordpress theme having a slight error in code not the plug in.

Thanks for the help much appreciated!

[eandp]

This reply is private.

[eandp]

Hi Barry,

Thanks for coming back so quickly.

I’ve managed to get the original site back up (ie event calendar is now up and running version 3.12.6) and all seems ok except the original issue- filter bar not working/ actually filtering to the options I choose.

Is there any other way to fix this without reverting back to an earlier version of the calendar as having tried it earlier, it doesn’t seem to work on my site/ with the other plug ins being active too?

Cheers

[eandp]

This reply is private.

[eandp]

Hi Casey,

Worked out how to fix this. Logged on to the backend via my phone and realised the filter bar was set to ‘closed’ (despite being open on the desktop back end).

Anyhow this has fixed it on my phone and appears to be working on all other devices too (ipad and Mac).

Thanks for your help with this over last couple of days. Good product and service from you guys, so cheers!

[eandp]

Sure, so this is the calendar view when I view on Safari on an iPhone; http://grab.by/zSDo

This is the view when I try and click on the ‘show filters’ box in Safari on iPhone (it just reloads and takes me back to the top of the web page); http://grab.by/zSDA

[eandp]

Hi again Casey,

Apologises for the double post but have just downloaded the Google Chrome App for my iPhone and noticed that the filter bar works fine on this. It appears to be an issue with just Safari for iPhone.

To clarify:

Safari; the filter bar on safari through a desktop/laptop/iPad works fine, but through iPhone does not work.
Also the day headings within the calendar do not display properly when viewed through iPhone, appear to overlap- so could be a compatibility issue/glitch for Events Calendar on Safari too?

Google Chrome; Filter Bar works on all devices (i.e. iPhone, iPad, laptop / desktop). The Events calendar headings also view fine through all devices on this too.

Maybe there’s a Safari specific glitch?

Thanks
Tom

[eandp]

Hi Casey,

Thanks for removing the malformed HTML. Although when I’ve just tried to view the site on my iphone the filter bar still doesn’t open? removing that HTML doesn’t seem to have fixed it?

Thanks!
Tom

[eandp]

This reply is private.

[eandp]

Hi Casey,

Sorry didn’t think having the styles plug in installed would be a factor- have just deactivated and deleted this plug in.

Now I have just, Events Calendar, Facebook Events and Filter Bar plug ins installed and active on a twenty thirteen theme.

Have retried the site on mobile again but now the filter bar wont open at all (before was part opening but hanging).

NOTE on tablet and desktop the site/plug ins work fine.

Thanks

[eandp]

Hi Casey,

Thanks for coming back. Have tried both 2014 and 2013 (currently on 2013) but still having same issue. Again, no additional plug ins are running.

Thanks

[eandp]

Hi Casey,

Have been experiencing the same issues as midasmarni.
I’ve tested for conflicts following the info/link above but the filter bar still hangs and freezes every time I click on an option within it. Could it be something to do with my hosting?

Cheers
Tom

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