dutchess

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Viewing 13 posts - 1 through 13 (of 13 total)
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  • dutchess
    Participant

    Hi Caroline,
    Thanks for your response. If I am reading your text correctly, exporting and importing would move everything contained in the current wordpress siteā€¦I just need to move the calendar as we have a totally new site with new template, images, code etc. Am I correct?
    Thanks again,
    Lisa.

    dutchess
    Participant

    Hi Caroline,
    Thanks for your response. If I am reading your text correctly, exporting and importing would move everything contained in the current wordpress site…I just need to move the calendar as we have a totally new site with new template, images, code etc. Am I correct?
    Thanks again,
    Lisa.

    in reply to: Community Events Key issue #1119727
    dutchess
    Participant

    Yes, I followed your instructions. I turned off all plugins, selected the default template you recommend and it still happens. We have moved from an old WP site to the current site, and I made sure that the key is not in the old site.

    in reply to: Community Events Key issue #1119641
    dutchess
    Participant

    The Community Add function seems to be working, but the License Key is still wrong. Not an issue for us right now but it needs to be addressed. My concern is that it may stop and then we will have CS issues.
    Attached is a screen shot, and the system specs are below.
    To recap the issue: I enter the correct key, it takes it and confirms the expiration date, then auto refreshes and puts in the PRO key, which it tells me is invalid.
    Thanks,

    [edited by admin]

    in reply to: Upgrade to PRO 3.5 freezes backend #148082
    dutchess
    Participant

    I am a developer, and I’ve been feeding you the details of the error logs generated by your company’s malfunctioning plugin so that you can correct your bugs. When we purchased this plugin we were under the impression that releases were rigorously tested to prevent these kinds of issues, and that support would consist of more than an unhelpful recommendation to deactivate all other plugins and to upgrade our hosting. Can you please put me in contact with someone on your development team who has the acumen to debug this?

    in reply to: Upgrade to PRO 3.5 freezes backend #145546
    dutchess
    Participant

    I disabled all plugins and had Twenty Fourteen as the active theme. Same thing, but now it’s using the Twenty Fourteen 404 page.

    in reply to: Upgrade to PRO 3.5 freezes backend #144463
    dutchess
    Participant

    I have not downgraded, I’m still on 3.5.2, and I just tried deactivating all non-calendar plugins and tried again, with the same result.

    in reply to: Upgrade to PRO 3.5 freezes backend #142823
    dutchess
    Participant

    I upgraded my hosting to a VPS plan and I’m now able to run the PRO plugin without it crashing the site. However, I still have many thousands of duplicate events and the cleanup plugin isn’t working; the “Merge Duplicate Recurring Events” button takes about twenty seconds, then redirects to the site’s 404 page without removing any of the duplicates.

    in reply to: Upgrade to PRO 3.5 freezes backend #142715
    dutchess
    Participant

    This reply is private.

    in reply to: Upgrade to PRO 3.5 freezes backend #142646
    dutchess
    Participant

    After I put in the snippet I was still unable to use the backend. I called up Bluehost and SQL_BIG_SELECTS is disabled for shared hosting accounts.

    I had no issue prior to the 3.5 upgrade, have the plugin requirements changed recently?

    in reply to: Upgrade to PRO 3.5 freezes backend #142435
    dutchess
    Participant

    I did indeed use that snippet, and the version I upgraded to is 3.5.2. My host is Bluehost, and I’m on a shared hosting account. Have other people reported having a problem like this on this host?

    in reply to: Upgrade to PRO 3.5 freezes backend #141383
    dutchess
    Participant

    There’s definitely something wrong with recurrences, there are about 30,000 events right now. Can I please get a little priority on this issue? My site has become unusable with this plugin. I’ve had to disable community events to prevent visitors from submitting new events until this is addressed.

    in reply to: Upgrade to PRO 3.5 freezes backend #140672
    dutchess
    Participant

    This is now affecting more than just the admin area, my entire hosting account was suspended and I have a 270mb error log with millions of lines of:

    PHP Warning:  next() expects parameter 1 to be array, boolean given in /public_html/wp-includes/plugin.php on line 472
    PHP Warning:  current() expects parameter 1 to be array, boolean given in /public_html/wp-includes/plugin.php on line 468

    My account was reactivated after disabling the pro plugin.

Viewing 13 posts - 1 through 13 (of 13 total)