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April 18, 2017 at 6:15 am in reply to: Need to move the calendar, pro and community events to a new wordpress instance. #1271048dutchessParticipant
Hi Caroline,
Thanks for your response. If I am reading your text correctly, exporting and importing would move everything contained in the current wordpress siteā¦I just need to move the calendar as we have a totally new site with new template, images, code etc. Am I correct?
Thanks again,
Lisa.April 15, 2017 at 6:32 am in reply to: Need to move the calendar, pro and community events to a new wordpress instance. #1270396dutchessParticipantHi Caroline,
Thanks for your response. If I am reading your text correctly, exporting and importing would move everything contained in the current wordpress site…I just need to move the calendar as we have a totally new site with new template, images, code etc. Am I correct?
Thanks again,
Lisa.dutchessParticipantYes, I followed your instructions. I turned off all plugins, selected the default template you recommend and it still happens. We have moved from an old WP site to the current site, and I made sure that the key is not in the old site.
dutchessParticipantThe Community Add function seems to be working, but the License Key is still wrong. Not an issue for us right now but it needs to be addressed. My concern is that it may stop and then we will have CS issues.
Attached is a screen shot, and the system specs are below.
To recap the issue: I enter the correct key, it takes it and confirms the expiration date, then auto refreshes and puts in the PRO key, which it tells me is invalid.
Thanks,[edited by admin]
dutchessParticipantI am a developer, and I’ve been feeding you the details of the error logs generated by your company’s malfunctioning plugin so that you can correct your bugs. When we purchased this plugin we were under the impression that releases were rigorously tested to prevent these kinds of issues, and that support would consist of more than an unhelpful recommendation to deactivate all other plugins and to upgrade our hosting. Can you please put me in contact with someone on your development team who has the acumen to debug this?
dutchessParticipantI disabled all plugins and had Twenty Fourteen as the active theme. Same thing, but now it’s using the Twenty Fourteen 404 page.
dutchessParticipantI have not downgraded, I’m still on 3.5.2, and I just tried deactivating all non-calendar plugins and tried again, with the same result.
dutchessParticipantI upgraded my hosting to a VPS plan and I’m now able to run the PRO plugin without it crashing the site. However, I still have many thousands of duplicate events and the cleanup plugin isn’t working; the “Merge Duplicate Recurring Events” button takes about twenty seconds, then redirects to the site’s 404 page without removing any of the duplicates.
dutchessParticipantThis reply is private.
dutchessParticipantAfter I put in the snippet I was still unable to use the backend. I called up Bluehost and SQL_BIG_SELECTS is disabled for shared hosting accounts.
I had no issue prior to the 3.5 upgrade, have the plugin requirements changed recently?
dutchessParticipantI did indeed use that snippet, and the version I upgraded to is 3.5.2. My host is Bluehost, and I’m on a shared hosting account. Have other people reported having a problem like this on this host?
dutchessParticipantThere’s definitely something wrong with recurrences, there are about 30,000 events right now. Can I please get a little priority on this issue? My site has become unusable with this plugin. I’ve had to disable community events to prevent visitors from submitting new events until this is addressed.
dutchessParticipantThis is now affecting more than just the admin area, my entire hosting account was suspended and I have a 270mb error log with millions of lines of:
PHP Warning: next() expects parameter 1 to be array, boolean given in /public_html/wp-includes/plugin.php on line 472 PHP Warning: current() expects parameter 1 to be array, boolean given in /public_html/wp-includes/plugin.php on line 468
My account was reactivated after disabling the pro plugin.
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