Ian

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  • in reply to: Pro Features not Available after upgrade to 3.10 #973449
    Ian
    Participant

    This reply is private.

    Ian
    Participant

    Hello, George when you say that this issue is now fixed, has this been fixed in the plugin (or is there a patch) or is it just that we identified a work around?

    To fix this as a minimum the records that have the special characters should not be included in the successful count as they are now, but preferably it would import rows with special characters (I have not come across a “£” being a special character before??), if this was done then no work around would be required?

    Ian
    Participant

    Yes if I remove the special characters (ie replace “£” with “£”, or “é” as in café with “e”, or “’” with “‘”) then it imports OK and the events are then added to the database.

    As I use excel to transform the data before I upload to events calendar as a work around I have added a few lines to my macro to replace the special characters we have found to date.

    Ian

    Ian
    Participant

    Hello George, I guess it is not clear from Chris’s initial post whether it is the first 50 and then the next 31 are ignored or a random 50 are added.

    I am seeing the second instance, so if my file has 8 records and 3 rows have special characters in the description field the initial upload says 8 new records have been created, but looking at the database of event only 5 have been created. If I then reupload the same file it says 3 new records and 5 updated, but looking in the database no new events have been created. If I then remove the special characters from the CSV file and reupload then it says again 3 new records and 5 updated, now in looking at the database the 3 missing records are now there.

    Hope this helps explain, it would be interesting to know if Chris’s 50 events are the first 50 or a random selection of 50 from throughout the file of 81.

    If they are separate issues do I need to start a separate thread?

    Ian
    Participant

    I am seeing similar behavior. Looking into it more for myself it seams to relate to special characters in the description field, so far it seams to effect “£”, some “‘”, “é”. If I remove these or change them to their HTML code i.e. “£” it imports OK.

    Looking back at imports I did earlier in the month I can see that these did used to import the event but the description field was cut short at the special character. Since the latest update though it is now no longer importing at all.

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