[Joshua]

Great, thanks for the update.

[Joshua]

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[Joshua]

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[Joshua]

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[Joshua]

Hi Jaime,

Thanks for the response.

Is there a reason why the plugin doesn’t handle resetting stock levels when refunding or cancelling a ticket? This seems like a pretty basic function to me. Having to adjust capacity numbers is not a solution that I find acceptable. If I need to write a custom function to do this I will, but I’d just like to make sure there’s not some issue that would prevent it from working.

Thanks in advance

[Joshua]

Hi Andras,

Thanks for the detailed response.
While I think that TEC would be better served by a built-in solution, I have done some further digging based on your information and it looks like I’ve got a solution using a 3rd party plugin. Using the ‘Duplicate Post‘ plugin, one can set certain meta fields that should not be copied (see attached screenshot).
I found that 4 fields actually need to be ‘unset’: _tribe_ticket_global_stock_level, _tribe_ticket_use_global_stock, _tribe_progressive_ticket_current_number, _tribe_ticket_capacity
Adding an exception for these meta fields within the Duplicate Post plugin seems to resolve the issue. I am now able to duplicate posts without retaining any shared stock information. If you see any potential issues with this method, please let me know.

Thanks again for the help

[Joshua]

Hi Andras,

Thanks for the reply. I do have to say I find it frustrating and a bit absurd – right now there’s no way to manage recurring events with tickets using TEC products. If I use the built-in recurring events feature, tickets are unusable, and now I can’t even duplicate events manually without messing tickets up.
We have 50+ ticketed events a month, easily half of which are monthly or weekly (recurring) events, and I can’t imagine we’re alone – what is the recommended solution to ticketed, recurring events?

[Joshua]

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[Joshua]

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[Joshua]

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[Joshua]

Hi Jennifer,

Thanks for getting back to me. I’m looking for something purely on the backend, in the WooCommerce Product listing (see attached screenshot – we’d like each of those “General Admission” products to include the event name, and have the SKU automatically include the name and date).
We’d prefer to keep the “General Admission” name on the front end as it would be somewhat redundant to include the event name there.

[Author]

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