[Christopher]

I accidently click correct answer lol… hopefully i get a reply or will create new ticket. 😀

• This reply was modified 10 years, 10 months ago by Christopher.

[Christopher]

So does that mean the list of people with tickets for an event in the dashboard will be altered when a cancellation is put through? do cancelation emails get sent? Is the cancel event logged for the admin?

So if i manually canceled a ticket as an admin would your plugin honor the following process? or would i have to manually do some of the steps myself?:

process:
customer logs in and hits the cancel button -> admin gets email -> admin approves. (using extra plugin or skip this if admin is manually doing it.)

refund goes through -> cancel confirm email goes to customer -> stock of tickets gets increased back to what it was before the ticket was bought

list of tickets holders names gets updated. -> name of canceled customer who has canceled gets added to the “canceled tickets” column.

New customers rock up and take old customers place by purchasing a new ticket for the event -> event counter gets updated to reflect the new amount of valid tickets.

Thanks.

• This reply was modified 10 years, 10 months ago by Christopher.
• This reply was modified 10 years, 10 months ago by Christopher.

[Christopher]

Hi i have managed to get the product addons working. Variations overwrite the ticket price but that is to be expected. As i will be using product addons i can set variations as addons… so all good.

I haven’t tried the subscriptions addon yet as its $200 and haven’t even won the work yet. so might figure that out later. Might post back if i get it working…

In the madness I have accidentally purchased the eventbrite tickets plugin as well as the woocommerce tickets.
So i have asked for a refund on the eventbrite tickets plugin. I emailed support hopefully that’s the correct place to ask for a refund?

[Author]

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