Joanna Love

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Viewing 15 posts - 1 through 15 (of 41 total)
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  • in reply to: /all/ links no longer working #1206173
    Joanna Love
    Participant

    The update fixed the issue thanks.

    in reply to: Getting 404s after events calendar update #1183013
    Joanna Love
    Participant

    Hey we fixed it. By changing the default view from map to list view and back everything came back.

    in reply to: Getting 404s after events calendar update #1182920
    Joanna Love
    Participant

    Last time this happened we had to roll back the server by a months worth of work. Would really like to be able to just solve the issue. We can navigate to individual events pages however trying to access the main /events/ pages or sub categories throws the 404. Is there a way to cleanly export all the events calendar specific database fields so we could completely wipe it off the server reinstall the plugin from scratch then reimport our events?

    in reply to: Getting 404s after events calendar update #1182860
    Joanna Love
    Participant

    We have already cleared all the w3tc caches and completely reinstalled the events calendar plugins still no dice. Testing for conflicts is just disabling all plugins and reverting to stock theme, we have already done this also.

    in reply to: 404 on all events pages #1163152
    Joanna Love
    Participant

    I’ve tried changing the template option a few times cleared caches refreshed still the same issue.

    in reply to: 404 on all events pages #1162649
    Joanna Love
    Participant

    So I’ve done another manual install, been right through the testing for conflicts guide. I have wp_debug and wp_debug_log on but im getting no errors.

    Joanna Love
    Participant

    We are currently on mod_php, we will be migrating to php-fpm soon. The distro we are using is giving us issues with fpm so we are rebuilding on ubuntu.

    The db storage engine is InnoDB, is there a better one to use for calendar performance?

    The mysql cache is currently enabled and set to 128M, is this to small/large?

    The Events Calendar is now using so much system resources that if we get multiple people on the site at once it completely crashes the server and it needs to be restarted.

    Joanna Love
    Participant

    This reply is private.

    Joanna Love
    Participant

    Just to give you guys some figures on what we are currently using:

    10gb out of 16gb ram is being used.

    We were sitting at 90% usage on 4 CPU cores when there’s users on the site. Of that 320% of a possible 400% of the CPU load is the database process.

    Joanna Love
    Participant

    Hi Josh,

    Thanks for trying to replicate the issue. It seems as though the issue happens in various different ways :/

    I’ve just been navigating around this morning and then all of a sudden it produces this (image attached) even though I know there are events to be listed.

    That was with no search filters at all input, so it should have been searching the whole database of events.

    Cheers
    Jo

    Joanna Love
    Participant

    Hi Geoff!

    Hope you’re well.

    That code snippet worked. So thank you.

    Is there any way of changing the order of when events appear?

    For instance, we have changed all the events to display as reoccurring events (as per your instructions on how to set up events properly). However we have events that will be running indefinitely, which means our calendar is going to be hugely populated. This means that when you search on a specific date, the events that appear first are usually the same reoccurring events, and the ones that are specific to that day only appear at the end of that days worth of listings (so they got a bit lost in amongst the reoccurring ones).

    Is there anyway to make the non reoccurring events (for a particular day) appear first and the reoccurring events follow?

    Should I start a new thread for this?

    Kind regards,
    Jo

    Joanna Love
    Participant

    Hi Geoff,

    We are currently having some issues with our phpMyAdmin so will get to your workaround as soon as its up.

    However in the mean time, I still believe this is a bit of an issue 🙁

    For instance, i’ve just selected the date 29/06/2016 on our Perth landing page:
    http://calendar.childmags.com.au/events/category/perth/

    At the very bottom of the list of events i’m getting events for July such as: http://calendar.childmags.com.au/event/kids-wonderland/

    This event wasn’t set up the way that you outlined at the start of this thread as it had “Start Date: 02/07/2016 End Date: 10/07/2016”

    So I went and changed it to the way you said it should be set up: “Start date: 02/07/2016 End Date: 02/07/2016 – Reoccurrence (Custom) Daily Finish on 10/07/2016”

    Then trying the exact same search “29/06/2016” still brings it up at the bottom of the list even though its well outside of the date I selected.

    This isn’t very intuitive 🙁

    All we want is for events to appear on the date the user has selected instead of the date a user has selected PLUS every other date that falls outside of this in the future.

    Cheers,
    Jo

    Joanna Love
    Participant

    Hi Geoff,

    Thanks for having a look around to see if you could replicate the issue.

    I have updated all the plugins to the latest versions.

    I think we have got the hang of the reoccurring events procedure. If we run into any more problems we’ll let you know.

    Would you be able to outline the phpMyAdmin work around?

    Thanks you!
    Jo

    Joanna Love
    Participant

    This reply is private.

    Joanna Love
    Participant

    Hi Geoff,

    So for instance, I selected “List View”

    Then clicked 30th June from the date picker.

    These were the first two results (attached screenshot)

    As you can see they’re from May and they aren’t reoccurring.

    Also is there a way to change the order in which events are displayed?

    For instance, moving the reoccurring events to the back of the search results and having date specific events at the top? We are getting users who are giving feedback that they end up seeing the same results if their search query falls within a reoccurring date range – to the users it would be more helpful to have the reoccurring events last as to not see the repeated in their search queries.

    Jo

Viewing 15 posts - 1 through 15 (of 41 total)