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The only changes that I have made have been in my theme’s function.php file. i have listed all the code in that file below.
Two add_action statements one to bring the shortlink button and jetpack publicize section to the custom post type used for the event calendar, as well as the one to add a link with to the Facebook event when an event is viewed on the site.
Both snipers are published in your forums.
//define theme version
if ( !defined( ‘CATCHADAPTIVE_THEME_VERSION’ ) )
define ( ‘CATCHADAPTIVE_THEME_VERSION’, ‘2.0’ );add_action(‘init’, ‘my_custom_init’);
function my_custom_init() {
add_post_type_support( ‘tribe_events’, ‘shortlinks’ );
add_post_type_support( ‘tribe_events’, ‘publicize’ );
}
/**
* Implement the core functions
*/
require get_template_directory() . ‘/inc/catchadaptive-core.php’;/*
* Add a link to the Facebook event pages right before the content
*/
function tribe_link_to_fb_event() {// Check if the event is associated with a Facebook event
$fbid = tribe_get_event_meta( get_the_ID(), ‘_FacebookID’ );
if ( empty( $fbid ) ) return;// Form and display a link to the FB event page if so
echo ‘<p>See this event on Facebook</p>’;
}add_action( ‘tribe_events_single_event_before_the_content’, ‘tribe_link_to_fb_event’ );
https://www.dropbox.com/s/qr570osj76sjbi1/Event%20Import%20Error%20messages.jpg?dl=0
Screen capture of last import
does not matter which ones, it happens with all. The Facebook page id’s in the settings I shared privately can be used to get events that I am importing
https://www.dropbox.com/s/f2ycdxoo2v7hded/publicize_before.jpg
This is what is loaded for a post or event when opened in the editor. If you save or publish after changing for a post any of the selections or values when you open the post the changes are there and publicizes with changes.
However when you do it with an event the defaults remain and changes are lost. It will also publicize with the body text instead of what is in the description field.
Nico, what interval are you testing the auto importing? I believe most of us are using the hourly.
Side Note:
The Facebook import is the primary purpose that I chose TEC. I have invested over 300.00 a year in licensing, as well of hours of my time. I personally am running a business and marketing a product and an experience. This issue thread has been open since 10/14/15 and today on 11/05/15 there is no potential solution in site. As well, if I understand you correctly, we may not see any fix until after 4.0 is released and the bug verified to still be there.
I personally run with almost 700 events in my active database. This has a significant personal time and monetary impact on me and my business. I think we can all agree that the purpose of TEC, is to provide your customers with a tool that saves time, effort and cost in providing services to thier customers.
I think we can all agree, that, that is not what is happening in regards to the FaceBook plugin while this problem exists in the automated import engine.
What can we do to help resolve this issue and stop our bleeding?
That is what I am doing until this bug is resolved. Manual import is working for me.
I was referring earlier to the tabs you were not able to open in the event calendar admin area.
Make sure that that you the latest of all of the event calendar plugins as well. There was a fix in the main plugin that helped with the timming out as well.
Louren, the tabs on the back end as you suggest are do to the amount of processing. It is actually the settings on your server. PHP Has default settings that are small for time out on requests.
If you google “gateway timeout 502”, you will find lots of information about which settings you need to adjust for what ever type of server you are using.
A secondary issue that I have found is that when you do the manual import they have changed to using the end date instead of the beginning date. as a result anything that has an after midnight end time and already occurred and was published would get listed as importable again.
My research on this issue has determined it to be when you are auto importing to a pending status. As soon as you publish the event it will stop importing..
Suspect the code is is only checking for published events when checking already imported.
George, using the graph api explorer I have confirmed that the issue appears to be that the information for the venue is listed in the event object and can be accessed. The issue only occurs when you try to access the venue object by id directly.
Suggestion. Add the venue with the data in the event object or link it to that venue if it already exists in the calendar.
That way if I as a calendar admin, I have Updated the incomplete venue, it will still get used/linked.
Let me know if you need anymore about how I came to this understanding.
Thanks, Doug.
Ok… After further research and testing, I have found that the venues that are not importing are apparently age or country restricted on Facebook.
After speaking with a couple of Venues about why they are restricted on Facebook, I am being told that when they tried advertise or boost posts on Facebook they were told they had to restrict the venues page for alcohol in order to get their campaign approved.
There appears to be some inconsistency with Facebooks enforcement of this policy.
I guess, what ultimately comes down to, is can we setup our Facebook app used by the plugin to login or qualify to retrieve age restricted data? Or/and does the plugin and graph api even have the ability to some how get data that requires that type of access.
If you add the venues page id to the Facebook IDS that you want the plugin to automatically retrieve events for you will get the API error displayed when you try to load the import Facebook screen to validate the restriction.
The plugin apparently either does not respond to or The API does not raise an error when the venue is not accessible vs not available.
It would appear to me that this could be a big issue for users of this plugin going forward, both to figure out what the issue is as well as limiting the functionality of the product.
Side note…. If there is a way to access the graph api and validate age restrictions events created by any age restricted pages could also be imported and increase the successful functionality of the plugin in other situations as well.
