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Fine for now. I’ll watch for the release. Meanwhile, can I “hide” the “View More…” button via css and if so, where. I would rather not have it show if it is just going to take visitors to an error page.
I just built a site page to display the images; easy and I don’t have to sign up for another photo sharing site. Let me know, however, if you can’t get there – you should be able to as it is a “Public” page, just not attached to any of the menu choices.
Ok and thanks for the new info; did not realize that about where the “Events” page actually was (index.php/events). I had to use two images to get all the permalink info:
Hi Cliff,
No need to apologize. You’ve got a terrific product, but even with the best, “stuff” happens. So, here you go:
• Sorry, but I don’t know what you mean by “yoursite.com/events”? As you can see in the help msg on the forum, we are at http://www.rmhcsanantonio.org/ and “http://www.rmhcsanantonio.org/events” doesn’t get anything. The only place I see where three events show is on our home page and, as noted” the “View More…” button gets an error, instead of bring up the next events.
• They are not drafts. There are two future events, beyond the three displayed on the Home page, and they are both “Published”.
o Indeed, they are past events that we edited to change the date and some content (like the title) and then we published the “changes” to make a new event.
o Note: with the idea that maybe editing an old event caused the issue, I created a new future event (same info) to replace one of the edited ones and published it. No luck; it still does not show.
o Below is the publishing settings for one of them:
o
• I can view single pages. I logged out and used a “cut ‘n paste” URL (http://www.rmhcsanantonio.org/index.php/event/2015-chairities-golf-classic-sponsorships/) to view an event. No problem. This gets me to the event page, where I can indeed move back and forth to past and future events individually.
• We are displaying widgets on the home page, vice shortcodes.
o The “Quick Calendar” (“Events Calendar-mini calendar” widget) works on the Home page.
I can move forward in the mini-calendar to Apr 2016 and see two events, which I can then “view” just fine (just like with the pasted URL above).
o The mini-calendar is just above/right of the larger “Events List” widget that displays the next three events, but won’t let us “View More…” (see screen capture below).
•
• I put the home page link in the forum page, but here it is again: http://www.rmhcsanantonio.org/ . This is the page with the two events widgets.
• You can get to the 3 single events’ pages by clicking on an event as shown in the “Events List” on the home page or use the mini-calendar to get to a month and click on the displayed event.
o The mini-calendar will also get you to the two events which don’t show from the “View More…” option.
o Is this OK?Hope all this helps you debug it.
Thanks for the reply, Josh, and yes “Start” and “End” dates are set. Anyway, you can end the ticket for now; I’ll let you know if the issue resurfaces and I can’t get past it by waiting longer, re=submitting the first non-showing ticket, whatever.
Hey Josh,
Thanks for responding. And yeah, it did turn up, but not until the next day?! What happened is that I tried something the next day and it – maybe? – worked. I reentered the ticket, making it the last ticket entered. Then I saved/updated and went to the site to check. Now, both the new and the old “individual” ticket were there. I deleted the old ticket and we were in business. Here’s the thing, I actually did not check that next day to see if the “individual” ticket which as I said was the first to be entered, had shown up. It might have been there and my reentry was unnecessary. Just don’t know at this point.
I thought about emailing and canx the help ticket, but wanted to wait for your response so I could ask a question. This isn’t the first time that a ticket has not shown until some (not clear) time has gone by. It consternates (is that a word?) my client and I can’t explain it to her. Obviously now, we will wait longer before becoming concerned and – again maybe – I have a fix in that a reentry brings up the missing ticket. Oh, and I’m thinking that the problematic tickets have always been the first entered. Could be wrong about that as we usually have not issues – you do have a fine product.
Anyway, can you explain or have you seen instances where tickets (first entered? others?) don’t show up till some time has passed? Just asking for now, which is why I have the “…still need assistance” checked. Any answer will end the ticket as far as I’m concerned. Don’t want to take up forum space beyond this, since the event tickets are working.
Again, thanks for the prompt response. Great support, as usual.
