[Diego]

Hi, we have the same issue creating a EDD ticket. With the versions 3.6.1 TEC, 3.6 EDD Tickets and 3.1.5 of WPML Multilingual CMS is not possible to create EDD tickets. A workaround is as follows:
1. Deactivate WPML Multilingual CMS
2. Edit the event and create the ticket.
3. Activate again WPML Multilingual CMS.
I hope it is solved in a next version.

[Diego]

Hi Barry, we found the origin of the issue. The origin was not TEC, sorry for all the trouble.
Actually, this error was somehow related to a very different one that we had in EDD but we could not see the connection until today. Here it is explained:
https://easydigitaldownloads.com/support/topic/recent-purchases-on-edd-widget-stay/
Anyway, you may want to update the legacy text that invites to upgrade to version 2.
Thanks!

[Diego]

Hi Barry, this troubleshooting we cannot afford in our production environment, moreover when the rest of the functionality seems to be intact. I am already getting trouble trying to justify internally the resources spent on this issue that, as said, appears to be only cosmetic, i hope you understand it.
At this point, the most efficient for us would be waiting until the next version of your detect legacy event code is released and test again then.
When is that planned in your roadmap?
Thanks!

[Diego]

This is the result with plugins activated:
Debug information ID=539 | TYPE=page | TERMS= | FIELDS=_edit_last:Array _edit_lock:Array _alp_processed:Array

This is the result without plugins (only EDD, TEC and EDD-Tickets):
Debug information ID=560 | TYPE=edd_payment | TERMS= | FIELDS=_edd_payment_meta:Array _edd_payment_user_id:Array _edd_payment_user_email:Array _edd_payment_user_ip:Array _edd_payment_purchase_key:Array _edd_payment_total:Array _edd_payment_mode:Array _edd_payment_gateway:Array wpml_language:Array

[Diego]

Thanks Barry for taking the time of creating the snippet. We added to our functions.php and certainly the result is other than an empty array, here is the result:

Debug information array(1) { [0]=> object(WP_Post)#551 (24) { [“ID”]=> int(523) [“post_author”]=> string(1) “1” [“post_date”]=> string(19) “2014-02-10 02:58:48” [“post_date_gmt”]=> string(19) “2014-02-10 01:58:48” [“post_content”]=> string(14) “My description” [“post_title”]=> string(7) “Spende2” [“post_excerpt”]=> string(0) “” [“post_status”]=> string(7) “publish” [“comment_status”]=> string(6) “closed” [“ping_status”]=> string(6) “closed” [“post_password”]=> string(0) “” [“post_name”]=> string(7) “spende2” [“to_ping”]=> string(0) “” [“pinged”]=> string(0) “” [“post_modified”]=> string(19) “2014-02-10 02:58:48” [“post_modified_gmt”]=> string(19) “2014-02-10 01:58:48” [“post_content_filtered”]=> string(0) “” [“post_parent”]=> int(0) [“guid”]=> string(51) “http://example.com/?post_type=download&p=523” [“menu_order”]=> int(0) [“post_type”]=> string(8) “download” [“post_mime_type”]=> string(0) “” [“comment_count”]=> string(1) “0” [“filter”]=> string(3) “raw” } }

Please note that i changed our site url for example.com

After that, i was deleting the post #523 and here is the new result:

Debug information array(1) { [0]=> object(WP_Post)#434 (24) { [“ID”]=> int(454) [“post_author”]=> string(1) “1” [“post_date”]=> string(19) “2014-02-08 03:11:02” [“post_date_gmt”]=> string(19) “2014-02-08 02:11:02” [“post_content”]=> string(16) “[bitpay_payment]” [“post_title”]=> string(24) “Bitcoin: Payment Process” [“post_excerpt”]=> string(0) “” [“post_status”]=> string(7) “publish” [“comment_status”]=> string(6) “closed” [“ping_status”]=> string(6) “closed” [“post_password”]=> string(0) “” [“post_name”]=> string(23) “bitcoin-payment-process” [“to_ping”]=> string(0) “” [“pinged”]=> string(0) “” [“post_modified”]=> string(19) “2014-02-08 03:11:02” [“post_modified_gmt”]=> string(19) “2014-02-08 02:11:02” [“post_content_filtered”]=> string(0) “” [“post_parent”]=> int(4) [“guid”]=> string(54) “http://example.com/checkout/bitcoin-payment-process/” [“menu_order”]=> int(0) [“post_type”]=> string(4) “page” [“post_mime_type”]=> string(0) “” [“comment_count”]=> string(1) “0” [“filter”]=> string(3) “raw” } }

Of course the page checkout/bitcoin-payment-process we cannot delete, it is a part of the checkout process of EDD.

Any ideas?

[Diego]

Yes, we installed first TEC version 3.3.1. We decided for TEC like a month ago, so nothing from 1.x should be there.
We researched a bit on our own. hasLegacyEvents() seems to be the origin of the problem.
On line 188 is tested whether legacy event exist or not:
public static function hasLegacyEvents() {
return count( self::getLegacyEvents( 1 ) );
}
On line 232 of tribe-the-events-calendar-import.class.php is defined the function getLegacyEvents()
For example, we do not see the message “Install has 1 or more legacy event!”. Actually, like said, we do not have events, so we are clueless on how getLegacyEvents() can be true.

[Diego]

Hi Barry,
we saw all posts types (downloads, edd payments, …) in Events -> Venues and Events -> Organizers. We tried by adding a new event, and then we saw only the events. The same with the organizers, when adding a new one the things were right. Weird.

[Diego]

Hi Barry,
we do not have categories in events. I deleted all regular posts. Also all regular categories except uncategorized. I deleted all events also but it was not working, still get the message. Finally, i deleted all EDD downloads related to tickets but i still get the message. No idea how this is triggered.

[Diego]

Well Barry, your answer is not very comforting… Firstly, we said already the version we are running in order to save time. Here it goes again: TEC 3.4.1 and EDD Tickets 3.4 on WP 3.8.1
Secondly, every time we have a problem with TEC/EDD Tickets by default we are told to deactivate all plugins and switch to default theme, no matter the nature of the problem.
Anyway, the problem persists making the obvious steps like deactivating everything and reinstalling the plugin. The piece of text is part of your 3.4.1 release. A simple search shows it in line 64 of tribe-the-events-calendar-import.class.php
The problem appears to be self::hasLegacyEvents() but we created all events on TEC 3.3.1 and then upgraded to 3.4.1 Anyway, we also tried to delete all events and still the message displays…
In our opinion, the question here is how is possible that TEC 3.4.1 thinks that we have legacy events from 1.x? And moreover, how can be a possible solution in TEC 3.x upgrading to 2.0?

[Diego]

Well, the same problem happens with the default theme and deactivating all non-necessary plugins. We are running EDD 1.9.4 TEC 3.4.1 and EDD Tickets 3.4
Inside this ul <ul class=”edd_purchase_receipt_files”> something is replicating
<li class=”edd_download_file”>
print_ticket_url is correct in each link.

[Diego]

More info on this: here is the code of the HTML outputted in the Purchase Confirmation:
http://pastebin.com/smSM8swq
<li class=”edd_download_file”> seems to be somehow triplicated.

[Author]

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