Debbie Koenig

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Viewing 14 posts - 1 through 14 (of 14 total)
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  • in reply to: Unable to see Eventbrite ticket box #1159185
    Debbie Koenig
    Participant

    Hey, I found the solution for this issue. It looks like you guys added the Oauth authentication for this as it was not there on previous version.

    in reply to: Unable to see Eventbrite ticket box #1159181
    Debbie Koenig
    Participant

    Any update here? we have to resolve this issue asap as the users are going to register for our event. This is extremely on high priority.

    It was working fine but after the upgrade it stop showing the eventbrite ticket box.

    in reply to: Is there a provision to handle the ticket types? #31340
    Debbie Koenig
    Participant

    Thanks Leah. I will look for the third-party customization. Don\’t you think it could be nice feature to add in plugin?.. 🙂

    in reply to: Is there a provision to handle the ticket types? #31107
    Debbie Koenig
    Participant

    Hi Team,
    It would be great if you can respond on this very quickly. It’s very very urgent.

    Debbie Koenig
    Participant

    Hi Barry,
    I’ll try this shortcode method. Thanks for providing this… 🙂

    Debbie Koenig
    Participant

    Hi Barry,

    Thanks for the update. Could you please provide me some kind of documentation or tutorial for embedding the tribe_get)ticket_form() function using shortcode.

    Debbie Koenig
    Participant

    Hi Barry,

    Thanks for the this information. I will communicate with Eventbrite on this. Let see what I will get from them.

    Debbie Koenig
    Participant

    Hi Barry

    The Problem is resolved. We have installed the DOM extension on the server. Now I can create a Ticket and also connect to eventbrite.com.

    Thanks a lot for your support and help here…. 🙂

    I have one last question for you that is, Could we get a user back to my website, instead of the eventbrite.com, if the user cancels or purchases the ticket? …… I’ll create a new topic for this. So we can discuss over there….Thank you.

    Debbie Koenig
    Participant

    Thanks Barry. I will connect with our web hosting company and get back to you.

    Debbie Koenig
    Participant

    Hi Barry,

    I have tried your standard troubleshooting steps and also tried second option but the same problem persists. we have 500M PHP’s memory_limit on the server.

    When I have tried the third option. I got few errors log which are as follows :

    When I choose Ticket Type “Free” :
    [23-Nov-2012 09:09:51] eventBriteMetaBox: 527
    [23-Nov-2012 09:09:51] _EventBriteId:
    [23-Nov-2012 09:09:51] _EventBriteTicketName: Member
    [23-Nov-2012 09:09:51] _EventBriteTicketDescription:
    [23-Nov-2012 09:09:51] _EventBriteTicketStartDate: 2012-11-23
    [23-Nov-2012 09:09:51] _EventBriteTicketStartHours: 12
    [23-Nov-2012 09:09:51] _EventBriteTicketStartMinutes: 00
    [23-Nov-2012 09:09:51] _EventBriteTicketStartMeridian: am
    [23-Nov-2012 09:09:51] _EventBriteTicketEndDate: 2012-11-30
    [23-Nov-2012 09:09:51] _EventBriteTicketEndHours: 12
    [23-Nov-2012 09:09:51] _EventBriteTicketEndMinutes: 00
    [23-Nov-2012 09:09:51] _EventBriteTicketEndMeridian: am
    [23-Nov-2012 09:09:51] _EventBriteIsDonation:
    [23-Nov-2012 09:09:51] _EventBriteTicketQuantity: 150
    [23-Nov-2012 09:09:51] _EventBriteIncludeFee: 1
    [23-Nov-2012 09:09:51] _EventBriteStatus: Draft
    [23-Nov-2012 09:09:51] _EventBriteEventCost: 15
    [23-Nov-2012 09:09:51] _EventRegister: yes
    [23-Nov-2012 09:09:51] _EventShowTickets: yes
    [23-Nov-2012 09:09:51] _EventBritePayment_accept_online: paypal
    [23-Nov-2012 09:09:51] _EventBritePayment_accept_paypal:
    [23-Nov-2012 09:09:51] _EventBritePayment_paypal_email: [email protected]
    [23-Nov-2012 09:09:51] _EventBritePayment_accept_google:
    [23-Nov-2012 09:09:51] _EventBritePayment_google_merchant_id:
    [23-Nov-2012 09:09:51] _EventBritePayment_google_merchant_key:
    [23-Nov-2012 09:09:51] _EventBritePayment_accept_check:
    [23-Nov-2012 09:09:51] _EventBritePayment_instructions_check:
    [23-Nov-2012 09:09:51] _EventBritePayment_accept_cash:
    [23-Nov-2012 09:09:51] _EventBritePayment_instructions_cash:
    [23-Nov-2012 09:09:51] _EventBritePayment_accept_invoice:
    [23-Nov-2012 09:09:51] _EventBritePayment_instructions_invoice:
    [23-Nov-2012 09:09:51] Eventbrite id in wp meta:
    [23-Nov-2012 09:10:04] eventBriteMetaBox: 527
    [23-Nov-2012 09:10:04] _EventBriteId:
    [23-Nov-2012 09:10:04] _EventBriteTicketName:
    [23-Nov-2012 09:10:04] _EventBriteTicketDescription:
    [23-Nov-2012 09:10:04] _EventBriteTicketStartDate:
    [23-Nov-2012 09:10:04] _EventBriteTicketStartHours:
    [23-Nov-2012 09:10:04] _EventBriteTicketStartMinutes:
    [23-Nov-2012 09:10:04] _EventBriteTicketStartMeridian:
    [23-Nov-2012 09:10:04] _EventBriteTicketEndDate:
    [23-Nov-2012 09:10:04] _EventBriteTicketEndHours:
    [23-Nov-2012 09:10:04] _EventBriteTicketEndMinutes:
    [23-Nov-2012 09:10:04] _EventBriteTicketEndMeridian:
    [23-Nov-2012 09:10:04] _EventBriteIsDonation:
    [23-Nov-2012 09:10:04] _EventBriteTicketQuantity:
    [23-Nov-2012 09:10:04] _EventBriteIncludeFee:
    [23-Nov-2012 09:10:04] _EventBriteStatus:
    [23-Nov-2012 09:10:04] _EventBriteEventCost:
    [23-Nov-2012 09:10:04] _EventRegister:
    [23-Nov-2012 09:10:04] _EventShowTickets:
    [23-Nov-2012 09:10:04] _EventBritePayment_accept_online:
    [23-Nov-2012 09:10:04] _EventBritePayment_accept_paypal:
    [23-Nov-2012 09:10:04] _EventBritePayment_paypal_email:
    [23-Nov-2012 09:10:04] _EventBritePayment_accept_google:
    [23-Nov-2012 09:10:04] _EventBritePayment_google_merchant_id:
    [23-Nov-2012 09:10:04] _EventBritePayment_google_merchant_key:
    [23-Nov-2012 09:10:04] _EventBritePayment_accept_check:
    [23-Nov-2012 09:10:04] _EventBritePayment_instructions_check:
    [23-Nov-2012 09:10:04] _EventBritePayment_accept_cash:
    [23-Nov-2012 09:10:04] _EventBritePayment_instructions_cash:
    [23-Nov-2012 09:10:04] _EventBritePayment_accept_invoice:
    [23-Nov-2012 09:10:04] _EventBritePayment_instructions_invoice:
    [23-Nov-2012 09:10:04] Eventbrite id in wp meta:
    [23-Nov-2012 09:10:43] PHP Fatal error: Class ‘DOMDocument’ not found in /home/azularc0/public_html/Development/naiop/wp-content/plugins/the-events-calendar-eventbrite-tickets/eventbrite-api.class.php on line 58

    When I choose Ticket Type “Set Price” :
    [23-Nov-2012 09:19:00] eventBriteMetaBox: 527
    [23-Nov-2012 09:19:00] _EventBriteId:
    [23-Nov-2012 09:19:00] _EventBriteTicketName: Member
    [23-Nov-2012 09:19:00] _EventBriteTicketDescription:
    [23-Nov-2012 09:19:00] _EventBriteTicketStartDate: 2012-11-23
    [23-Nov-2012 09:19:00] _EventBriteTicketStartHours: 08
    [23-Nov-2012 09:19:00] _EventBriteTicketStartMinutes: 00
    [23-Nov-2012 09:19:00] _EventBriteTicketStartMeridian: am
    [23-Nov-2012 09:19:00] _EventBriteTicketEndDate: 2012-11-30
    [23-Nov-2012 09:19:00] _EventBriteTicketEndHours: 06
    [23-Nov-2012 09:19:00] _EventBriteTicketEndMinutes: 00
    [23-Nov-2012 09:19:00] _EventBriteTicketEndMeridian: pm
    [23-Nov-2012 09:19:00] _EventBriteIsDonation: 2
    [23-Nov-2012 09:19:00] _EventBriteTicketQuantity: 150
    [23-Nov-2012 09:19:00] _EventBriteIncludeFee:
    [23-Nov-2012 09:19:00] _EventBriteStatus: Draft
    [23-Nov-2012 09:19:00] _EventBriteEventCost:
    [23-Nov-2012 09:19:00] _EventRegister: yes
    [23-Nov-2012 09:19:00] _EventShowTickets: yes
    [23-Nov-2012 09:19:00] _EventBritePayment_accept_online:
    [23-Nov-2012 09:19:00] _EventBritePayment_accept_paypal:
    [23-Nov-2012 09:19:00] _EventBritePayment_paypal_email:
    [23-Nov-2012 09:19:00] _EventBritePayment_accept_google:
    [23-Nov-2012 09:19:00] _EventBritePayment_google_merchant_id:
    [23-Nov-2012 09:19:00] _EventBritePayment_google_merchant_key:
    [23-Nov-2012 09:19:00] _EventBritePayment_accept_check:
    [23-Nov-2012 09:19:00] _EventBritePayment_instructions_check:
    [23-Nov-2012 09:19:00] _EventBritePayment_accept_cash:
    [23-Nov-2012 09:19:00] _EventBritePayment_instructions_cash:
    [23-Nov-2012 09:19:00] _EventBritePayment_accept_invoice:
    [23-Nov-2012 09:19:00] _EventBritePayment_instructions_invoice:
    [23-Nov-2012 09:19:00] Eventbrite id in wp meta:
    [23-Nov-2012 09:19:36] PHP Fatal error: Class ‘DOMDocument’ not found in /home/azularc0/public_html/Development/naiop/wp-content/plugins/the-events-calendar-eventbrite-tickets/eventbrite-api.class.php on line 58

    [23-Nov-2012 09:21:18] eventBriteMetaBox: 527
    [23-Nov-2012 09:21:18] _EventBriteId:
    [23-Nov-2012 09:21:18] _EventBriteTicketName: Member
    [23-Nov-2012 09:21:18] _EventBriteTicketDescription:
    [23-Nov-2012 09:21:18] _EventBriteTicketStartDate: 2012-11-23
    [23-Nov-2012 09:21:18] _EventBriteTicketStartHours: 12
    [23-Nov-2012 09:21:18] _EventBriteTicketStartMinutes: 00
    [23-Nov-2012 09:21:18] _EventBriteTicketStartMeridian: am
    [23-Nov-2012 09:21:18] _EventBriteTicketEndDate: 2012-11-30
    [23-Nov-2012 09:21:18] _EventBriteTicketEndHours: 12
    [23-Nov-2012 09:21:18] _EventBriteTicketEndMinutes: 00
    [23-Nov-2012 09:21:18] _EventBriteTicketEndMeridian: am
    [23-Nov-2012 09:21:18] _EventBriteIsDonation:
    [23-Nov-2012 09:21:18] _EventBriteTicketQuantity: 150
    [23-Nov-2012 09:21:18] _EventBriteIncludeFee: 1
    [23-Nov-2012 09:21:18] _EventBriteStatus: Draft
    [23-Nov-2012 09:21:18] _EventBriteEventCost: 15
    [23-Nov-2012 09:21:18] _EventRegister: yes
    [23-Nov-2012 09:21:18] _EventShowTickets: yes
    [23-Nov-2012 09:21:18] _EventBritePayment_accept_online: paypal
    [23-Nov-2012 09:21:18] _EventBritePayment_accept_paypal:
    [23-Nov-2012 09:21:18] _EventBritePayment_paypal_email: [email protected]
    [23-Nov-2012 09:21:18] _EventBritePayment_accept_google:
    [23-Nov-2012 09:21:18] _EventBritePayment_google_merchant_id:
    [23-Nov-2012 09:21:18] _EventBritePayment_google_merchant_key:
    [23-Nov-2012 09:21:18] _EventBritePayment_accept_check:
    [23-Nov-2012 09:21:18] _EventBritePayment_instructions_check:
    [23-Nov-2012 09:21:18] _EventBritePayment_accept_cash:
    [23-Nov-2012 09:21:18] _EventBritePayment_instructions_cash:
    [23-Nov-2012 09:21:18] _EventBritePayment_accept_invoice:
    [23-Nov-2012 09:21:18] _EventBritePayment_instructions_invoice:
    [23-Nov-2012 09:21:18] Eventbrite id in wp meta:

    Debbie Koenig
    Participant

    Hi Barry,

    I have deleted the event calendar and eventbrite ticket plugins and reinstalled it but the same problem persist.

    Debbie Koenig
    Participant

    Yes, Eventbrite Tickets plugin is activated and also I can see an option “Register this event with eventbrite.com?” in the Event Calendar meta box. I don’t have other Modern Tribe plugins installed. I have done following steps to install Eventbrite ticket plugin.
    1. Installed and activated The Event Calendar Plugin version 2.0.9.
    2. Created a few events
    3. Purchased The Eventbrite Tickets add-on version 1.0.4.
    4. Installed and activated The Eventbrite tickets add-on.
    5. Update the Event Calendar Plugin with new version 2.0.10
    6. Created an event to sell the ticket.

    When I select the option “Register this event with eventbrite.com?”, it’s showing me “SET UP YOUR FIRST TICKET” form i.e. https://theeventscalendar.com/wp-content/themes/moderntribe/images/eventbrite-screenshot-1.jpg after filling all the correct/valid details when I submitted the post I got a blank page but when I filled wrong details then it’s showing me proper validation error message. However, the event is getting created but the ticket information is not reflecting in front page and does not sync with the eventbrite.com.

    Debbie Koenig
    Participant

    Hi Barry,
    Also I went through the http://demo.tri.be/eventbrite-ticketing/ and its seems that The Eventbrite Ticketing add-on is in a beta testing so is the issue happening because of this?

    Debbie Koenig
    Participant

    Hi Barry,
    Thanks for your time on this. I have followed all the steps that you have outlined in the video but I am unable to find certain options which are there in the video, which are https://theeventscalendar.com/wp-content/themes/moderntribe/images/eventbrite-screenshot-2.jpg

Viewing 14 posts - 1 through 14 (of 14 total)