Paul Palmer

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Viewing 11 posts - 1 through 11 (of 11 total)
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  • in reply to: Plugin Renewal Problems #1017832
    Paul Palmer
    Participant

    So I have to “create a new application” to get a client secret code? Is there a way for me to just find out the client secret of the previous application?

    in reply to: Plugin Renewal Problems #1014930
    Paul Palmer
    Participant

    How do I find out the client secret? Is it at eventbrite.com?

    in reply to: Plugin Renewal Problems #1014126
    Paul Palmer
    Participant

    View post on imgur.com


    Is the API key unlinked? Do I need to type it in again?

    in reply to: Plugin Renewal Problems #1012769
    Paul Palmer
    Participant

    OK! I now have the calendar working well with the proper up to date versions (3.12.1 3.12.2 3.12.3) but Eventbrite is still having issues.
    It is no longer linked to our calendar. So the calendar is displayed, but volunteers are not able to sign-up/register for the events.

    Any thoughts? Thanks for your help on this!

    in reply to: Plugin Renewal Problems #1012380
    Paul Palmer
    Participant

    If I manually download them from those links you provided, will I lose any information from my previous version (calendar information, etc.)?

    in reply to: Plugin Renewal Problems #1012364
    Paul Palmer
    Participant

    View post on imgur.com


    I see that the Events Calendar is showing but there is no content under it (where the calendar used to be)

    in reply to: Plugin Renewal Problems #1012355
    Paul Palmer
    Participant

    View post on imgur.com

    I upgraded all 3 calendars from your company but apparently they are not all compatible with each other. Since I can’t upgrade anymore (they are all up to date) I guess that means I will have to downgrade some of the them? I don’t know which ones though. Also, when I went to Event Setting I got an internal service error (I wanted to make sure our “key” that we renewed was in there correctly.

    in reply to: Plugin Renewal Problems #1011466
    Paul Palmer
    Participant

    @George: Just a friendly reminder that we need still need help 🙂

    in reply to: Plugin Renewal Problems #1010873
    Paul Palmer
    Participant

    One more thing. In the dashboard it says, “To begin using Events Calendar PRO, please install the latest version of The Events Calendar.
    To begin using The Events Calendar: Eventbrite Tickets, please install the latest version of The Events Calendar.”

    When I go to our plugins list, we have Events Calendar (not currently activated but up to date), we have Event Calendar: Eventbrite Tickets (activated and up to date), and The Events Calendar PRO plugin (up to date and activated).

    Do I need to activate The Events Calendar plugin to make The Events Calendar PRO work correctly?

    in reply to: Plugin Renewal Problems #1010868
    Paul Palmer
    Participant

    http://www.eclipsewebmedia.com/wp-content/uploads/2015/10/Screen-Shot-2015-10-02-at-9.36.00-AM.png

    In the image you will see a calendar and then a list of events under it. That is what is what went missing on our pages. This image was on the http://atldreamcenter.com/get-involved/ page and then I got a call yesterday about it being gone.

    As far as recent changes goes, a lot of the plugins were updated this week. Would updating plugins make it stop working?

    Thanks for your help on this! Hopefully we can get this back and running ASAP!

    • This reply was modified 10 years, 7 months ago by Paul Palmer.
    in reply to: Plugin Renewal Problems #1010867
    Paul Palmer
    Participant

    We had a calendar and list of events (see image) on some of the pages that disappeared. I will get the system information for you. I will also do some digging and see if this is something I can resolve. I just wanted to check here first since the timing seemed like more than a coincidence (the calendar on the attached image just stopped showing up the other day).
    Also, I wish there was an easy way to attach images 🙂
    I will try to upload the image to the web and share it here.

Viewing 11 posts - 1 through 11 (of 11 total)