Plugin Renewal Problems

[Paul Palmer]

How do I find out the client secret? Is it at eventbrite.com?

[George]

Hey @atldreamcenter,

All of that eventbrite account information is indeed on eventbrite.com – the video in the top-right of that admin page should cover these details in some sense, but we also have a more thorough Knowledgebase article with some more helpful links and such here → https://theeventscalendar.com/knowledgebase/configuring-eb-tickets/

Apologies for not sharing that article sooner! I hope it’s helpful.

Cheers,
George

[Paul Palmer]

So I have to “create a new application” to get a client secret code? Is there a way for me to just find out the client secret of the previous application?

[George]

Unfortunately there is not a way to do that @atldreamcenter, I am sorry!

Fortunately creating “new applications” and such in eventbrite.com is very easy – it should only take a few minutes at most to go through that whole process.

If anything about this seems tedious please keep in mind that these are often policies from Eventbrite directly with security in mind, since sensitive information and sometimes even money/payment information is being handled for a given event. So yes, a new application is required. I shared this article before, but just one more time for reference → https://theeventscalendar.com/knowledgebase/configuring-eb-tickets/

Thanks,
George

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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