Amy

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Viewing 9 posts - 1 through 9 (of 9 total)
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  • in reply to: Two sites, community events doesn't work #1360246
    Amy
    Participant

    This reply is private.

    in reply to: Two sites, community events doesn't work #1359803
    Amy
    Participant

    This reply is private.

    in reply to: Issues with Community Events Form #1274859
    Amy
    Participant

    Cliff,

    We (my web dev firm) changed line 151 of /wp-content/plugins/the-events-calendar-community-events/src/Tribe/Submission_Scrubber.php as you instructed.

    I then tried to submit an event through the form, and still was not successful with uploading an image, setting a recurring event schedule, or creating a new venue. When I hit submit at the bottom of the form, I was directed to this error:

    Internal Server Error
    The server encountered an internal error or misconfiguration and was unable to complete your request.
    Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error.
    More information about this error may be available in the server error log.
    ________________________________________
    Apache Server at 17daysgreensboro.org Port 80

    I had refreshed the browser and cleared the cache prior to filling out the form.

    in reply to: Issues with Community Events Form #1274102
    Amy
    Participant

    (This is the web dev firm stepping in again.)

    We did these steps:
    http://17daysgreensboro.org/events/community/add
    1. Add a title
    2. Add a description
    3. Choose a category
    4. Set time and date
    5. Set a venue
    6. Set FREE as the cost
    7. Checked Captcha
    8. Submit

    Result:
    http://17daysgreensboro.org/events/community/add
    “This page isn’t working. 17daysgreensboro.org is currently unable to handle this request.”
    HTTP Error 500

    in reply to: Issues with Community Events Form #1274073
    Amy
    Participant

    Cliff,

    Here is a summary of what is not working with the Community Events form:
    – The Event Image upload button is not working. It shows a file window, I select a jpeg, but the image does not upload.
    – The Schedule Multiple Events button in the Event Time & Date section does not work. When you click the button, it refreshes the page and all data is lost except for the title of the event.
    – There is not an option to Add Exclusion or describe a recurrence box in the Event Time & Date section.
    – When I try to add a new venue, it does not allow me to add an address or other venue information.

    Here is the link to the form: http://17daysgreensboro.org/events/community/add

    If you are willing to go into our website and investigate more, I can give you our FTP info.

    in reply to: Issues with Community Events Form #1273483
    Amy
    Participant

    This reply is private.

    in reply to: Issues with Community Events Form #1273393
    Amy
    Participant

    (We are the web dev firm, jumping into this thread; we did not build this site.)

    1. We are fixing the errors caused by switching themes, missing/broken CSS and bad calls to the sidebar and all images.

    2. We have the latest versions of all Event Calendar plugins.

    3. We received this DEBUG and programmers think it’s a problem inside the EC plugin:

    Catchable fatal error: Argument 1 passed to Tribe__Events__Community__Submission_Scrubber::filter_string_array() must be of the type array, null given, called in /var/www/vhosts/17daysgreensboro.org/httpdocs/wp-content/plugins/the-events-calendar-community-events/src/Tribe/Submission_Scrubber.php on line 152 and defined in /var/www/vhosts/17daysgreensboro.org/httpdocs/wp-content/plugins/the-events-calendar-community-events/src/Tribe/Submission_Scrubber.php on line 293

    in reply to: Issues with Community Events Form #1273376
    Amy
    Participant

    Cliff, I do not know where to check for WP_DEBUG and console error messages. Could you please walk me through this?

    in reply to: Issues with Community Events Form #1271564
    Amy
    Participant

    Switching to the Twenty Seventeen theme did fix the form, but I lost the “look” of my website. When I switched back to my old theme I lost features such as my homepage slider.

    Any suggestions on how to proceed??

Viewing 9 posts - 1 through 9 (of 9 total)