[Ronan Le Guern]

Hi Courtney,

I desactivated all the plugins, changed the theme and updated The Event calendar plugin.
Now it is ok.

I don’t really know what was th issue but now it is working !

Thank you !
Charlotte

[Ronan Le Guern]

Great ! It works.

Thank you.

[Ronan Le Guern]

Hi Nico,

Thank you for your answer.
I am using the free version of FlyMag theme and I haven’t customized it at all.

Let me know if you manage to find a solution,

Best regards,

Charlotte

[Ronan Le Guern]

Hi Nico,

Here are the results of the troubleshooting.

I switched to the Twenty Thirteen theme and disabled all plugins except Tribe Events plugin
The results : the number of events shown in the widget is working but when I chose a number superior than 0 (so 1, 2, 3, 4 or 5) I can’t access the page where all events can be seen.
To be clear, for example, when I chose to show one event or more in the widget, when I click on the 15th of October, nothing happens. However when I chose 0 it works…

I switched back to my theme which is FlyMag, without re-enabiling the plugins, and all my problems were back. So I think it is probably a conflict with the theme…

The number of events shown in the widget is not the major issue for us. But it is really important that the visitors of our website can access all the events of each day by clicking on the calendar widget.

Thanks for your help,
Charlotte

[Ronan Le Guern]

Hello,

I assure you the widget doesn’t work. About two weeks ago when I cliked for example on the first of October I was redirected on a page where all the events that occured that day could be seen. Now nothing happens when I clik on the dates and I stay on the homepage.

Concerning the events shown in the widget, the config look like exactly as what you sent… There is indeed a 0 but 5 events appear.

We bought the Pro version to have this widget calendar and now it is not working as it is used to… This a major issue for my compagny that I hope you could help me to fix.

Thank you,
Charlotte

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