Andrew Gregory

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Viewing 11 posts - 1 through 11 (of 11 total)
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  • in reply to: All day events doubling up #1620282
    Andrew Gregory
    Participant

    Hi
    Thanks for the update.
    I ended up installing the new version. It didn’t break anything further but
    it did not fix the issue. Some of my are still doubled up.

    Thanks
    Andrew

    Victor wrote:

    Hi Andrew!

    Just wanted to share with you that a new release of our plugins is out,
    including a fix for this issue 🙂

    Find out more about this release →
    https://theeventscalendar.com/maintenance-release-for-the-week-of-9-september-2018/

    We apologize for the delay and appreciate your patience while we worked on
    this.

    As always, we suggest to setup a dev/staging
    https://theeventscalendar.com/knowledgebase/creating-using-wordpress-staging-site/
    site so you can make all plugin updates without disrupting the live site.

    Please update the plugins and let us know if the fix works for your site.

    Best,
    Victor

    Post Link:

    All day events doubling up

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    in reply to: All day events doubling up #1608695
    Andrew Gregory
    Participant

    Hey
    Ok. Thanks for your help. Unfortunately the school doesn’t have the resources to hire a developer and will have to wait for the update.
    Can we be notified when there is an update?

    Thanks
    Andrew

    in reply to: All day events doubling up #1608641
    Andrew Gregory
    Participant

    Ok. Thank you for looking into this.
    When might the fix happen? This is school calendar and all eyes will be on it starting next Tuesday. Is there no fix we can apply to this website while your development team works on a solution for the whole plugin. I really just need the extra “DAY” removed from the first instances of these five events?

    Thanks
    Andrew

    in reply to: All day events doubling up #1607945
    Andrew Gregory
    Participant

    Hi
    I changed up the theme to Twenty seventeen and the same issue occurred.
    I deactivated plugins and the problem still persists.

    What are the next steps?

    Thanks
    Andrew

    in reply to: All day events doubling up #1607521
    Andrew Gregory
    Participant

    Hi
    Thanks for getting back to me. I added in a screen shot through the Help
    Desk forum.

    Thanks
    Andrew

    Jaime wrote:

    Hi Andrew,

    Thanks so much for reaching out!

    As a first step, can you provide me with a screenshot of how this event
    looks on the backend, so I can try to replicate the issue that you are
    seeing?

    Let me know if you have any other questions in the meantime!

    Thanks,

    Jaime

    Post Link:

    All day events doubling up

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    in reply to: All day events doubling up #1607505
    Andrew Gregory
    Participant

    Sure thing. I have attached an screen capture.
    Thanks
    Andrew

    in reply to: All day events doubling up #1606851
    Andrew Gregory
    Participant

    Hi
    I’m still having issues with some events doubling up. Additionally when I create a series of events, many of additional dates for these events do not show up?

    Please help.
    Thanks
    Andrew

    in reply to: Weekly list view #1359280
    Andrew Gregory
    Participant

    Hi Victor
    Thanks for replying.
    I think this will change the start day of the week for my whole site and and all calendars. I don’t want to do this. I would like the future events from the upcoming week to display earlier (Saturday) rather than displaying a day later on Sunday for just this one instance of this list – not all of the site calendars.
    Not sure if this is possible to apply to just one week list?

    Thanks
    Andrew

    in reply to: Sticky Event #1359276
    Andrew Gregory
    Participant

    Hi Cliff
    Thanks for replying.
    This is not really what I was asking. I don’t want to move the All Day events to the bottom. I want a particular All Day event to always display at the top of a list so that the list will always say something like DAY 1, DAY 2, DAY 3 and not have events like Soccer practice mixed in there.

    Thanks for your help
    Andrew

    in reply to: Google maps JS error #1349689
    Andrew Gregory
    Participant

    Ah, thank you. It worked perfectly.

    Andrew

    > Patricia wrote:
    >
    > Hey Andrew,
    >
    > Thank you for reaching out to us!
    >
    > I’ve accessed your page, opened the console and as I can see from here
    > there are two errors: the first one is saying that you’ve called Google
    > Maps API multiple times and the second one is saying that your API Key is
    > missing.
    >
    > As a first step, I would recommend you to follow these instructions to
    > setup your Google Maps API key:
    >
    > https://theeventscalendar.com/knowledgebase/setting-up-your-
    > google-maps-api-key/
    >
    > I hope this helps!
    >
    > Let me know if you have any other questions in the mean time and I’ll be
    > happy to assist.
    >
    > Regards,
    >
    > Patricia
    >
    >
    > Post Link: https://theeventscalendar.com/support/forums/topic/google-
    > maps-js-error/#post-1349683
    >
    > ———–
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    in reply to: DNS change change -Plugin out of installs #1342354
    Andrew Gregory
    Participant

    Hi
    I stumbled through the licence area and was able to disconnect the old site url and enter the new one. All fixed up.
    Thanks
    Andrew

Viewing 11 posts - 1 through 11 (of 11 total)