[algtmtadmin]

Went to plugins, deactivated pro, then deleted pro, downloaded new pro, the zip thing popped up (i dont know how to unzip and i did nothing with the files),

then clicked plugins while logged into wordpress site and then “add new”, entered “the events calendar pro”, it did not pop up

then clicked plugins and then “installed plugins” and then “add new”, entered “the events calendar pro”, it did not pop up

events calendar pro is gone from my plugins page, cuz i deactivated and deleted it – so i dont understand why the pro plugin does not pop up as an option when i type it in the search bar

help!

[algtmtadmin]

Hi, I am not technically strong, and I can not figure out how to fix my problem based on the direction I have received – my Pro will not update, just purchased it in the last month and it should update without problem.

Can someone please work with me in real time to get update to work? Need some handholding lol.

Thanks.

[algtmtadmin]

Hi Jennifer, thanks for the help.

I had Pro for a while years ago, but opted not to pay for the service at renewal (years ago). At some point in the past (don’t know when) I successfully created a weekly recurring event.

A week ago I finally decided to purchase the Pro service. Shortly thereafter I noticed when I clicked on it that this weekly event was missing a photo, which had been deleted from the library at some point. As a result I revisited the event, put the picture back in it, and I forget what I did exactly (did I edit the event? did I play with the recurrence schedule?), but now I have an event which recurs daily, as explained before.

Just before receipt of this email, I tried “deleting the “daily” recurrence rule by clicking the trash can icon on the rule”.

When I try this, I get:

The website cannot display the page
HTTP 500
Most likely causes:
a.. The website is under maintenance.
b.. The website has a programming error.

What you can try:
Refresh the page.

Go back to the previous page.

I have this for you:

Home URL
http://georgetownmusictown.com
Site URL
http://georgetownmusictown.com
Site Language
English
Character Set
UTF-8
Name
Georgetown Musictown
Email
[email protected]
Install keys
a.. events-calendar-pro = 61a6################################0ee3
WordPress version
4.9.7
Permalink Structure
http://georgetownmusictown.com/%year%/%monthnum%/%day%/%postname%/
PHP version
5.6.36
PHP
a.. max_execution_time = 30
b.. memory_limit = 256M
c.. upload_max_filesize = 64M
d.. post_max_size = 64M
e.. display_errors = 0
f.. log_errors = 1
Server
Apache
SAPI
cgi-fcgi
Plugins
a.. Contact Form 7 version 5.0.3 by Takayuki Miyoshi(https://ideasilo.wordpress.com/)
b.. The Events Calendar PRO version 4.4.29.2 by Modern Tribe, Inc.(http://m.tri.be/20)
c.. Google Analytics Dashboard for WP (GADWP) version 5.3.5 by ExactMetrics(https://exactmetrics.com)
d.. Jetpack by WordPress.com version 6.3.2 by Automattic(https://jetpack.com)
e.. Light – Responsive LightBox version 1.1 by Captain Theme(http://captaintheme.com)
f.. Regenerate Thumbnails version 3.0.2 by Alex Mills (Viper007Bond)(https://alex.blog/)
g.. Simple Custom Post Order version 2.3.2 by Colorlib(https://colorlib.com/wp/)
h.. The Events Calendar version 4.6.20.1 by Modern Tribe, Inc.(http://m.tri.be/1x)
i.. Wordfence Security version 7.1.9 by Wordfence(http://www.wordfence.com/)
j.. WP-PageNavi version 2.92 by Lester ‘GaMerZ’ Chan(http://lesterchan.net)
k.. WP-SpamShield version 1.9.9.9 by Scott Allen(https://www.redsandmarketing.com/)
Network Plugins
–
MU Plugins
–
Theme
Weaver II
Multisite
–
Settings
a.. recurring_events_are_hidden = exposed
b.. tribeEventsTemplate =
c.. tribeEventsBeforeHTML =
d.. tribeEventsAfterHTML =
e.. previous_ecp_versions =
Array
(
[0] = 0
[1] = 3.5.1
[2] = 3.6
[3] = 3.6.1
[4] = 3.7
[5] = 3.8
[6] = 3.8.1
[7] = 3.9
[8] = 3.9.1
[9] = 3.9.3
[10] = 3.10
[11] = 3.11.1
[12] = 3.11.2
[13] = 3.12.1
[14] = 3.12.2
[15] = 3.12.3
[16] = 3.12.6
[17] = 4.0
[18] = 4.0.4
[19] = 4.1.2
[20] = 4.1.3
[21] = 4.2.2
[22] = 4.2.5
[23] = 4.2.6
[24] = 4.3.1.1
[25] = 4.3.3
[26] = 4.4.2
[27] = 4.6
[28] = 4.6.6
[29] = 4.6.14.1
[30] = 4.6.16
)
f.. latest_ecp_version = 4.6.20.1
g.. welcome_notice = 1
h.. donate-link =
i.. postsPerPage = 20
j.. liveFiltersUpdate = 1
k.. showComments =
l.. showEventsInMainLoop =
m.. multiDayCutoff = 02:00
n.. defaultCurrencySymbol = $
o.. reverseCurrencyPosition =
p.. embedGoogleMaps = 1
q.. embedGoogleMapsZoom = 15
r.. debugEvents =
s.. viewOption = month
t.. stylesheetOption = tribe
u.. tribeEnableViews =
Array
(
[0] = list
[1] = month
[2] = week
[3] = day
[4] = map
[5] = photo
)
v.. tribeDisableTribeBar =
w.. monthEventAmount = 4
x.. eventsSlug = events
y.. singleEventSlug = event
z.. defaultValueReplace =
aa.. disable_metabox_custom_fields = show
ab.. pro-schema-version = 4.4.29.2
ac.. hideSubsequentRecurrencesDefault =
ad.. userToggleSubsequentRecurrences =
ae.. recurrenceMaxMonthsBefore = 60
af.. recurrenceMaxMonthsAfter = 60
ag.. geoloc_default_geofence = 25
ah.. geoloc_default_unit = miles
ai.. organizer_venue_amalgamation = 1
aj.. hideLocationSearch = 1
ak.. hideRelatedEvents =
al.. eventsDefaultOrganizerID =
am.. eventsDefaultVenueID = 0
an.. eventsDefaultAddress =
ao.. eventsDefaultCity = Georgetown
ap.. eventsDefaultState =
aq.. eventsDefaultProvince = Ontario
ar.. eventsDefaultZip = L7G
as.. defaultCountry =
Array
(
[0] = CA
[1] = Canada
)
at.. eventsDefaultPhone = 905-87
au.. tribeEventsCountries =
av.. dateWithYearFormat = F j, Y
aw.. dateWithoutYearFormat = F j
ax.. monthAndYearFormat = F Y
ay.. dateTimeSeparator = @
az.. timeRangeSeparator = –
ba.. datepickerFormat = 1
bb.. weekDayFormat = D jS
bc.. earliest_date = 2014-04-19 09:30:00
bd.. latest_date = 2023-07-15 17:00:00
be.. last-update-message = 3.10
bf.. schema-version = 4.6.20.1
bg.. earliest_date_markers =
Array
(
[0] = 352
)
bh.. latest_date_markers =
Array
(
[0] = 27229
)
bi.. trash-past-events =
bj.. delete-past-events =
bk.. mobile_default_view = default
bl.. week_view_hide_weekends =
bm.. enable_month_view_cache = 1
bn.. tribeEventsShortcodeBeforeHTML =
bo.. tribeEventsShortcodeAfterHTML =
WP Timezone
America/Toronto
WP GMT Offset
-4
Default PHP Timezone
UTC
WP Date Format
F j, Y
WP Time Format
g:i A
Week Starts On
–
Common Library Dir
/home/gtmt/public_html/wp-content/plugins/the-events-calendar/common/src/Tribe
Common Library Version
4.7.17

Over to you..

[Author]

Posts