Your version of The Events Calendar is not up-to-date with one of your The Event

[Bob]

We were notified of a new version, so we took the update, but it apparently only updated Pro, not the base TEC:

“Your version of The Events Calendar is not up-to-date with one of your The Events Calendar add-ons. Please update now.

The plugin is at the latest version.”

How should we proceed?
— Doug (for Bob)

[Bob]

Hmmm… also getting a fatal error from the Calendar: Upcoming Events widget – which is also showing a posts calendar now, rather than events. Error is when I click on Previous month and gives:

Fatal error: Call to undefined function tribe_is_recurring_event() in /trinityfellowship.net/public_html/wp-content/plugins/the-events-calendar/lib/the-events-calendar.class.php on line 2852

[Bob]

Deleted that widget from the page, and now it’s no longer available to select.

[Barry]

Hi Bob – sorry about all this confusion and disruption. Can I just get a better picture of how things are right now? If you visit your Plugin Settings page, what are the version numbers for your plugins? Ideally they would be as follows:

• The Events Calendar 2.0.11
• Events Calendar PRO 2.0.11

And, if you have them:

• Community Events 1.0.5
• Eventbrite Tickets 1.0.5
• Facebook Tickets 1.0.4
• WooTickets 1.0

Which if any are out of synch here?

[Bob]

The Events Calendar Version 2.0.10
The Events Calendar PRO Version 2.0.11
– Doug (for Bob)

[Bob]

This is what we see when we try to update:
http://pbrd.co/WQ2Fv3

– Doug

[Barry]

OK, so The Events Calendar itself is lagging behind at version 2.0.10 whereas it should be version 2.0.11, just like Events Calendar PRO.

If using the automatic update feature is failing to bring it up-to-date then I’m afraid you’ll have to update it manually. Can you read Leah’s sticky post on this topic and run through the steps she has recommended?

[Bob]

I tried “manual” install via the web upload, but that failed. I’ll try again and see what the specific error was. I contemplated truly manually unzipping 2.0.11 over the top of 2.0.10, but I don’t know whether that is safe.

[Bob]

Sigh. http://pbrd.co/WQ6hxf

Your version of The Events Calendar is not up-to-date with one of your The Events Calendar add-ons. Please update now.

Updating Plugin The Events Calendar (1/1)

An error occurred while updating The Events Calendar: The plugin is at the latest version..

– Doug

[Bob]

Will I lose things if I deactivate PRO, uninstall EC, then reinstall it?

– Doug

[Bob]

(Or, if I disable PRO first, I get the same error about plugin being at latest version, but without the “not up-to-date” message at the top.)

And if I try the add new, I get:

Installing Plugin from uploaded file: the-events-calendar.2.0.11.zip

Unpacking the package…

Installing the plugin…

Destination folder already exists. /-our-directory-/wp-content/plugins/the-events-calendar/

Plugin install failed.

Can I uninstall? Or do I just need to recursively change directory ownership/permissions?

[Barry]

I contemplated truly manually unzipping 2.0.11 over the top of 2.0.10, but I don’t know whether that is safe. … Will I lose things if I deactivate PRO, uninstall EC, then reinstall it?

No, you should lose nothing and that’s pretty much the approach you’ll need to take here. The steps I’d recommend are:

• Take a backup of your site!
• Optionally, use a suitable plugin and place the site into maintenance mode
• Deactivate the relevant plugin(s) then delete them
• Upload the most current version and reactivate
• Take the site back out of maintenance mode

The reason this shouldn’t cause loss of data is that all of the events are held in the database, rather than on the file system. Very sorry for all the hassle though, I’ll raise this with the team as you’re not the only one to encounter problems.

[Bob]

We can do that, although that’s a lot more involved than just unzipping over the top. Is it possible that unzipping over the top would work, or no?

[Barry]

Yes that should work, even so my recommendation is as per my last post – but it’s totally up to you 🙂

[Bob]

FYI, we disabled the two plugins, unzipped in place, and re-enabled, and everything is working.

We’re also wondering if the initial failure could have been caused by an inability to reach wordpress.org? Does the base plugin come from there and Pro come from tri.be, by any chance?

[Author]

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