Your Event Aggregator Facebook token expired about 2 months ago.

[Justin James]

Hi there,

I recently noticed that our FB aggregator isn’t updating events through a client site and when I login I see the message “Your Event Aggregator Facebook token expired about 2 months ago.” When I click ‘Renew your Event Aggregator Facebook token’ the button just takes me to the API page but there’s nothing on that page that says anything about Facebook.

I desperately need help with this. What do I do?

[Courtney]

Hi Justin

Thanks so much for reaching out! I think you’re still seeing the notice because your version of The Events Calendar may need some updates.

Facebook recently declined our efforts to work with them. https://theeventscalendar.com/important-facebook-api-changes/  We are terribly sorry about this. 

You can still import events using either of these 2 options outlined in How to Import Facebook Events into Event Aggregator https://theeventscalendar.com/knowledgebase/how-to-import-facebook-events-into-event-aggregator/, though it is a less ideal method than we previously had available.

Needless to say, we are just as stuck and frustrated as our clients on this issue. If anything changes, we will continue to keep you updated through our social channels, blog posts, newsletters, and on https://theeventscalendar.com/knowledgebase/ea-fb-privacy-policy and https://theeventscalendar.com/event-aggregator-status/.

Please let me know if you have any other questions!

Thanks
Courtney 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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