Your cart is currently empty error

[Paul]

Seems like I am victim to a plugin conflict similar to others, maybe even like this.

I am using a child theme of WooThemes Canvas, and the offending plugin appears to be Canvas Extension – Page Builder for Canvas.

What do I do?
Who do I speak to?
Is there a snippet that you might be able to provide to get me at least going in the meantime?
Did you want a copy of the plugin to troubleshoot?

Paul

[Paul]

This reply is private.

[Cliff]

Hi Paul. Thanks for the detailed question. Per our Scope of Support / Terms, we don’t guarantee support for such conflicts. However, we try to be as helpful as possible.

I’d suggest making sure you’re on the latest versions of all our plugins, their theme/plugin, and WordPress core.

If that still doesn’t resolve it, please provide a screenshot or video screen capture demonstrating the issue(s).

Thanks.

[Paul]

So I have continued testing in the client environment, and it is obvious that the plugin will not work properly – add tickets to the cart.

Do you offer refunds?

[Cliff]

Paul, if you provide us details on the conflicts, we may have some insights. I just can’t guarantee it’ll be something we can or will fix. But we’re ok giving it a look if you want.

If needed, we have a pretty great Refund Policy.

Let me know if you have any follow-up questions.

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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