Wrong Time – Recurring Event

[Danielle Lane]

Hello –

I have an event set up as recurring, same day just different times. On the backend, it looks right, but when I go to the front, its wrong by an hour.

I’ve attached a few examples of what I am looking at from the backend:
– A Celebrate Recovery (recurring series) with time of 7:00 – 9:00 PM

Also attaching a few examples of what I am looking at from the frontend:
– A Celebrate Recovery event on January 29 with a time of 7:00 – 9:00 PM
– A Celebrate Recovery event on May 22 (& May 29) with a time of 6:00 – 8:00 PM

I set up the “Automatically share my system info” feature through the Help section on my dashboard in WP.

[Jaime Marchwinski]

Hi Danielle,

Thanks so much for reaching out!

I believe this is related to a known issue that we have, currently listed on our Known Issues page.

There is a Daylight Savings Time glitch when using Series Engine.

To work around this, deactivate Series Engine until the recurring event is created. Note: deactivating the plugin will not influence already existing events. To fix existing events deactivate Series Engine and re-save the recurring event, check if the timings are correct on the front-end, then re-activate the plugin.

Let me know how that goes!

 

Thanks,

Jaime

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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