WP Router Placeholder Page

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  • #1093324
    Michael Vincent
    Participant

    We installed the community events add-on, but ARE receiving the dreaded “WP Router Placeholder Page”. After reading through the support forums on the topic, we added code (lines 4-48) to the content-page.php [file: http://snippi.com/s/30z7sep%5D. The new code allows the display different titles, but the syntax used here is exclusive to the calendar plugin (and its compatible themes), and it looks like it will not work with the current website setup.

    Any help is much apreciated!

    #1093326
    Michael Vincent
    Participant

    This reply is private.

    #1093846
    Geoff B.
    Member

    Good evening Michael and welcome back!

    Thank you for reaching out to us.

    We are sorry to hear about the “WP Router Placeholder Page” preventing you from using the Community event add-on.
    I would love to help you with this topic.

    I have taken a look at both your website, the system information and the links you have provided.
    On that note, the snippi.com URL seems to broken for some reason. Would you mind checking that out ?

    Also, could you provide the link to thread you took the code to add from ?

    By the looks of it, it seems like the WordPress theme you are using is not respecting theme standards or was heavily customized.

    If that’s the case, just to set expectations, as you might know, the scope of our support is mostly to get our wonderful customers started on the right track to customize their site and to help them in case of issues. We unfortunately do not provide complete support for customization.

    With that in mind, the first thing I would do is to go through our testing for conflicts procedure (preferably in a staging/dev environment or local install of your WordPress website) and let us know what you find out.

    Basically the goal here is to revert back to a bare WordPress installation to see if the problem persists. It also allows us to pinpoint what the cause of the issue is (theme, plugin or even WordPress version).

    Let me know how that goes.

    Best regards,
    Geoff B.

    #1094748
    Michael Vincent
    Participant

    This reply is private.

    #1095036
    Geoff B.
    Member

    This reply is private.

    #1101433
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

Viewing 6 posts - 1 through 6 (of 6 total)
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