WP Control Panel dashboard blank after upgrading to 4.5.4

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  • #1296426
    Lars
    Participant

    Hi.

    I have upgraded Events Calendar / Pro to 4.5.4, and after the upgrade the dashboard in control panel is blank for admin user id 0. Other users still have the controlpanels dashboard.

    If I disable Event Calendar 4.5.4 the control panel dashboard returns, but it goes away again if I reenable ECP.

    #1296443
    Courtney
    Member

    Hello Lars

    Wow, I’m sorry that is happening to you.

    First, can you go through our Testing for Conflicts https://theeventscalendar.com/knowledgebase/testing-for-conflicts/ guide? I’m curious if using a default theme has the same result, or disabling all other plugins.

    To be sure – Events Calendar Pro (My Account ยป Downloads) shows the current version a 4.4.10, while The Events Calendar is at 4.5.4. Are these the version numbers you are seeing in your plugins as well?

    I hope we can get this cleared up quickly for you.

    Thanks
    Courtney ๐Ÿ™‚

    #1296469
    Lars
    Participant

    Hi.

    I run a big site based on tagdiv theme, and can’t just change theme.

    But it have worked until last update – So please look into it.

    #1296814
    Courtney
    Member

    Hi Lars

    I do understand not wanting to mess up a live site. For that, we highly recommend testing with a staging server. Do you have one available or can you create a duplicate of your site in a sub-directory and keep it private?

    Unfortunately, we aren’t able to reproduce this issue and don’t have other reports of anything similar.

    Thanks
    Courtney ๐Ÿ™‚

    #1315893
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 5 posts - 1 through 5 (of 5 total)
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