Worng event but right link

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  • #969372
    Martin
    Participant

    Hi..

    I hope you can help my, I’ll try to explain the issue as good as I can.

    First the home page are ” http://albertinelund.dk/
    as you can see it’s taking the evnts from facebook and put them up the right dates and time.. But! if I click on the event the 20th june ( Åbent hus på Albertinelund Camping ) It will take me to the “Mini golf turnering for voksne
    juli 5 @ 14:00” ( http://albertinelund.dk/event/aabent-hus-paa-albertinelund-camping/ )

    Version:
    The event calender: Facebook events Version 3.9.4
    The Events Calendar Version 3.9.3
    Wordpress Version 4.2.2

    Thanks
    Torben

    #969375
    Martin
    Participant

    This reply is private.

    #969480
    Barry
    Member

    Hi Torben,

    I’m sorry to hear you are hitting up against difficulties.

    Did this problem suddenly start for no apparent reason – or did it follow a settings change, plugin update or anything of that nature?

    Might it be one of your plugins (I see you have some security and SEO-related items) is implementing redirects and something has gone wrong there?

    Our standard troubleshooting steps definitely seem worthwhile in this case.

    Let me know how you get on 🙂

    #969698
    Martin
    Participant

    I tried to disable the security, and SEO but that didn’t work.
    I’ve just noticed the problem last day, so i dont know how long the problem have ben there. The customer havent noticed it yet 🙂 Maybe the problem have ben there the whole time.. I really cant say

    #969703
    Martin
    Participant

    oh yea, and if I try to use the arrows to next event it wont show it. It’s stuck at the “mini golf”

    #969722
    Barry
    Member

    Hi Martin,

    In that case I’d suggest going through our complete troubleshooting steps and try deactivating all plugins but our own – additionally, be sure to try switching to a default, unmodified theme (such as Twenty Fifteen). It is very likely the conflict is with some other component.

    When you do this work, be sure to also deactivate The Events Calendar Shortcodes: despite the name, this is not our plugin.

    oh yea, and if I try to use the arrows to next event it wont show it. It’s stuck at the “mini golf”

    So this is actually a separate problem and I’d ask you create a new topic if you need help with this one.

    It does seem though that there is a Javascript error being introduced by “Custom Facebook Feed” which is at least one block in terms of those links working, so it may be you have to follow up with the author of that plugin/switch to a different plugin with comparable facilities.

    Does that help? Let me know how you get on with the troubleshooting process!

    #974151
    Barry
    Member

    Hi!

    It’s been a while so I’m going to go ahead and close this topic.

    • Need help with anything else? Go right ahead and post a new topic, one of the team will be only too happy to help
    • Still need help with this issue and need to re-open it? Again, please simply create a new topic and link to this one to provide the team with some context

    Thanks!

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