WordPress Contributor User Role

[ceejaycharles]

Help me please. Users with contributor User Role do not see the check-in option when they sign in. Also on the tickets sent, Purchaser Name is blank.

Please help.

Ceejay

[Andras]

Hi Ceejay,

Thanks for reaching out!

We have slightly adjusted how the check-in works. By default it requires a user that has ‘edit_others_posts’ capabilities which is Editor.

You can adjust that with this snippet:

add_filter( 'tribe_tickets_caps_can_manage_attendees', 'my_checkin_role' );
function my_checkin_role( $array ) {
$array = array( "edit_posts" );
return $array;
}

This will give back the ability for your contributor to check in tickets.

Let me know if this helps.

Also on the tickets sent, Purchaser Name is blank.

Sorry to hear about this. Does this also help when you deactivate all plugins and switch to a default theme? Running a conflict test can help uncover if another plugin is interfering with this.

If you are still having issues then please:

• make sure that you are using the latest versions of the plugins
• share your system information with me
• send me some screenshots about the issue (order, attendee list, email)

Thanks and cheers,
Andras

 

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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