WordPress Backend is very slow

[Guido Haak]

Hi Support-Team of TheEventCalendar,

we are running the https://themeforest.net/item/church-and-events-theme-for-churches-and-events/7028545 Template
with your plugin running. I think it’s not the pro version but we have bought the ical importer, so I have a lic key.

There are a few events the church guys are adding manually but most of the events are just streamed via an ics address from churchtools (https://www.churchtools.de/).

Since some weeks the backend /wp-admin/plugins.php slowed down and we narrowed it down to your plugin.
I have also noticed that we have the warning “Sorry, der Lizensierungsserver ist nicht erreichbar.” in the licence section.

I have found this entry: https://theeventscalendar.com/support/forums/topic/wp-admin-area-very-slow-after-activating-plugin/
Maybe that is the solution.

Can you help us?

Regards,
Guido

[Hunter]

Hi Guido,

Welcome back and sorry to hear about the performance issues. I notice you’re running The Events Calendar 4.1.4 which is fairly outdated. Can you please update to the most recent version? I also notice you’re still using the iCal Importer plugin. We are currently retiring that plugin and replacing it with our Event Aggregator plugin.

Event Aggreagor is built into the free calendar plugin, but you’ll need to access your License Keys page and copy the Event Aggregator license and input it into your Events > Settings > Licenses > Event Aggregator field to gain the import features. Please review our Moving to Event Aggregator Knowledgebase article for complete details.

I also recommend reviewing the following posts relating to Event Aggregator and all it’s glory:

• Things to Be Aware of in Version 4.3 of The Events Calendar, Event Tickets, and Premium Add-ons
• Release: The Events Calendar 4.3, Event Aggregator, and Premium Add-ons

A few other helpful articles in relation to performance:

• https://theeventscalendar.com/knowledgebase/caching-basics/
• https://theeventscalendar.com/knowledgebase/caching-month-view-transients/
• https://theeventscalendar.com/knowledgebase/caching-basics/
• https://theeventscalendar.com/the-events-calendar-performance-considerations/
• https://theeventscalendar.com/favorite-developer-plugins/

Please let me know if upgrading makes an impact on your load times and have a great rest of your evening. Cheers!

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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