WordPress Backend crashes while loading a returning event

[Hendrik]

Hi,
when I try to edit a returning event, the entire browser crashes cause of a script problem.

May you take a look at it?

I’ve created a wordpress user for you. How do I mark this as private to post the login password?

Best regards

[Hendrik]

This reply is private.

[Hunter]

Hi and welcome,

Sorry to see you here under the circumstances. Before we proceed, I’ll need you to review our Testing for conflicts guide and let me know what you learn. Please make sure WP_DEBUG and WP_DEBUG_LOG are enabled on your site’s wp-config.php file. Any errors will display at the top of your page as you try to reproduce the conflict.

I also recommend right-clicking your mouse and opening the ‘Inspect’ tool to see if any errors display in the console. Note what you find and please include it in your reply.

If you’re unaware of Our Favorite Developer Plugins Knoweldgebase article, I recommend taking a moment to review it. It’s got some great plugin recommendations to help empower you as a site manager. Lastly, please refrain from sending credentials over as we are unable to log into the backend of customer sites. Have a good day and thanks for choosing PRO!

Cheers 🙂

[Hendrik]

This reply is private.

[Hunter]

Hi Thomas,

The next step in this instance is to try backdating to a previous version and see if that makes a difference. Make sure to review the tTesting for conflicts guide once again to eliminate the possibility for a theme and/or plugin conflict. Make sure to try testing with all combinations of TEC, PRO, and Filter Bar activated/deactivated.

I checked our logged bug reports and am not seeing anything resembling your issue, so chances are it’s isolated to your setup. Let me know what you find out and we’ll go from there. Thanks 🙂

[Hendrik]

This reply is private.

[Hunter]

Please keep me updated! Cheers 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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