Home › Forums › Ticket Products › Event Tickets Plus › Word "Free" beneath date/time on single event page is now inline with date text
- This topic has 6 replies, 2 voices, and was last updated 8 years, 4 months ago by
momofone.
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AuthorPosts
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November 5, 2017 at 10:33 am #1375615
momofone
ParticipantHi,
Following the recent update, the “Free” text within a <span> element now runs inline with the date and time of the event instead of appearing below the date/time on the single event page.
Looking at the inspector console between the updated version and our test site running the previous version, there is now the insertion of a new “Whitespace-only text node” element before that <span> which may be causing this issue.
November 6, 2017 at 4:09 pm #1376536Geoff B.
MemberGood evening Jacqui and welcome back!
Thank you for reaching out to us.
We are sorry to hear about the “free” span no longer displaying correctly on your site.
I would love to help you with this topic.As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?
https://theeventscalendar.com/knowledgebase/sharing-sys-info/
Secondly, would it be possible to see a live URL example of this on your website ? (perhaps using a private reply for temporary front-end credentials)
Finally could you please send me a copy of the latest version of your WordPress theme and child theme via a link to a .zip file link (stored Dropbox or Google Drive) so that I can run some tests on my end ? I recommend a private reply for that purpose.
Please ensure you are using the latest files as found on your actual website.
This way I will get access to any updates or customizations you might have made.Hang in there!
Geoff B.
November 6, 2017 at 4:13 pm #1376540momofone
ParticipantUm, this is also happening on your own demo:
November 6, 2017 at 4:23 pm #1376544momofone
ParticipantImage attached
November 7, 2017 at 3:23 pm #1377482Geoff B.
MemberGood evening Jacqui,
Thank you for your very useful reply.
You are absolutely right. Our apologies for the inconvenience.Try adding the following CSS rule to your style.css file or in your Custom CSS metabox:
.single-tribe_events .tribe-events-schedule .tribe-events-cost {
clear: both;
display: block;
}That should buy you some time until we release an official fix.
Let me know how that goes.
Best regards,
Geoff B.November 29, 2017 at 8:35 am #1394895Support Droid
KeymasterHey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.
Thanks so much!
The Events Calendar Support Team -
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