Wootickets reporting buginess

[Figoli Quinn]

First, wondering when you guys might get to this issue.

Second, we’ve discovered another possible issue in the same area — If you are in the edit screen for an event and there have been ticket sales, you can scroll down to the Tickets meta box. Right next to where it says “Woocommerce” there are links for “Event Sales Report” and “Attendees”. The Attendees link takes you to the page I referenced in the other ticket — where the numbers are sort of wonky. The “Event Sales Report” link lands you on a page that says: “You do not have sufficient permissions to access this page” — even if you are a full admin on the site.

The url includes “tickets-orders” but I don’t find any other references to that anywhere in the code. Maybe this is a vestige of something that doesn’t exist anymore??

Thanks.

[Cliff]

Hi again, Robert.

1) I checked our internal bug tracker and I’d expect it to be released very soon, but I cannot promise any time frame.

2) I was unable to reproduce. To make sure we’re on the same page:

• /wp-admin/post.php?post=104&action=edit -> http://cl.ly/2Y1G472E260o
• “Event sales report” links to /wp-admin/admin.php?post_type=tribe_events&page=tickets-orders&event_id=104
• and looks like this: http://cl.ly/1q3k3x1i0t3y

As such, could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

If it is, please follow our Testing for Conflicts Guide and see if that helps narrow down the cause of this.

If it doesn’t, would you mind enabling WP_DEBUG and sharing any messages you see while navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket?

After all that, please let us know if you think you’ve found a bug.

Thanks.

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

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