WooCommerce will not stay enabled when pressing save

[Tanya]

I’ve created a new event, added a ticket with woocommerce option and saved/updated event. It works.

The issue I’m having is if I add another ticket and check the Woocommerce radio button, fill in the fields and press save/update the new ticket defaults back to RSVP and won’t save with woocommerce information I entered.

• This topic was modified 8 years, 11 months ago by Tanya.

[Shelby]

Hi Tanya,

I’m happy to try and help you resolve this. It sounds frustrating!

I did some testing, and I’m not able to replicate this in my environment, so I’m going to need you to perform some troubleshooting steps so that I can eliminate possible causes:

Could you please go through the steps here to test for a conflict and let me know what you find out? Then we’ll go from there! 🙂

Let me know if you have any questions about that!

Thanks,

Shelby 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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