WooCommerce / RSVP Default

[Paul]

Hello,

Before the 4.1 update, the ‘Sell using‘ default was WooCommerce – it is now R.S.V.P.

This is only a minor irritation but is it possible to revert back to WooCommerce? Is this a setting I have overlooked?

Kind regards,

Paul.
[posting on behalf of client]

[Geoff B.]

Good evening Paul and welcome back!

Thank you for reaching out to us.

We are sorry to hear about that minor irritation regarding the default ticket type.
I would love to help you with this topic.

To the best of my knowledge, the default ticket type has always been RSVP when using both types of tickets (RSVP and WooCommerce).
Is it possible this could be a customization in your WordPress theme or a feature from a third-party plugin such as Event Rocket?

Unfortunately, there is no built-in setting to set the default ticket type. But that would be a very neat feature.
In fact, you can suggest it or cast your vote on other features in our User Voice forum.

I wish I had a better answer for you, but for now it’s the best one I have.

Have a great day!

Geoff B.

[Paul]

Hi Geoff,

Thanks for your reply.

We don’t use Event Rocket. The only plugin we use (that I am aware of) which has any kind of association with Event Tickets or Event Calendar is Venue/Organizer Shortcodes.

You say RSVP has always been the default, so I’m a bit perplexed as to how WooCommerce became our default, prior to 4.1.

No worries, we will just have to burn a billionth of a calorie clicking the WooCommerce radio button when we create tickets 🙂

Kind regards,

Paul.

[Geoff B.]

Hey Paul,

Thank you for your reply and your understanding.

I will tell you what, I am going to do a round of testing on this (because curiosity is killing me).

On your end, if you wouldn’t mind providing me with your system information in a private reply (following the instructions found in the link), that would help me in that process.

Have a great day!

Geoff B.

p.s.: any calorie burnt is good 😉

[Paul]

This reply is private.

[Geoff B.]

Hey Paul,

I have some good news for you. I went ahead and did some testing and it turns out, you were 100% right!

The default choice used to be WooCommerce prior to the update.

As a result, I will open a ticket to get things to the way they were before (and who knows, maybe let people choose which they prefer).

Unfortunately, I cannot commit to a release date at this point. But stay tuned!

Thank you for bringing this to our attention.

Have a great day!

Geoff B.

[Paul]

Hi Geoff,

Thanks for the info. I’ll stay tuned.

Happy Easter,

Paul.

[Geoff B.]

Hey Paul,

Happy easter to you too!

And we’ll be in touch as soon as it’s out 🙂

Best regards,

Geoff B.

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

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