Woocommerce conflict

[Christopher]

I have all plugins off and set the theme to the default. When I activate Events Calendar and Woocommerce I get a 500 error. In the java consol “Failed to load resource: the server responded with a status of 500 (Internal Server Error)” plugins.php

[Geoff B.]

Good evening Christopher and welcome back!

Thank you for reaching out to us.

We are sorry to hear about the error 500 message creeping up on you. Yikes!
I would love to help you with this topic.

In case you have not done so already, could you walk through the following guides to see if it helps ?  https://www.elegantthemes.com/blog/tips-tricks/how-to-fix-the-500-internal-server-error-on-your-wordpress-website and http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/

Could you also tell me:

• What version of WooCommerce you are using ? For now we recommend not upgrading to 3.x, but staying to the highest version of 2.6.x
• If the issue subsists when switching to twenty-sixteen ?

Hang in there,
Geoff B.

[Christopher]

Downgrading woocommerce to 2.6 fixed the conflict with The Events Calendar and WooCommerce, but now there is a conict if I try to activate The Events Calendar Pro.

[Victor]

Hi Christopher!

The latest WooCommerce update might be related to your issue, so I wanted to let you know that there is a potential fix for the WooCommerce 3.0 related issues in our Event Tickets Plus 4.4.5 pre-release.

You should read this before doing any upgrades. And then you can grab the zip file here > Event Tickets Plus 4.5 pre-release zip

I really hope this helps. Let us know how that works.

Best,

Victor

[Nico]

Hi there,

A quick heads-up: we released Event Tickets 4.4.5, addressing the compatibility issues with WooCommerce 3.x. More details on the release → https://theeventscalendar.com/maintenance-release-event-tickets-plus-4-4-5/

If you are still seeing troubles with WooCommerce 3.x please let us know about it,
Cheers,
Nico

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts