Woocommerce auto complete

[Jeanne Nigro]

I’ve checked the box for “set the status of new ticket orders to “complete” automatically” in the tickets settings but the orders are still requiring manual work to change to change to complete. What am I missing?

[Geoff B.]

Good evening Jeanne and welcome back!

Thank you for reaching out to us.

We are sorry to hear about the orders not auto completing in spite of the use of the checkbox.
I would love to help you with this topic.

As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Full disclosure, on certain installations, that option does not work properly for unknown reasons.

You can try adding the following snippet in the functions.php of your WordPress theme to see if that works: https://docs.woocommerce.com/document/automatically-complete-orders/

Let me know how that goes.

Best regards,
Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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