Will not update keeps failiing

[Jason]

This is the error I am getting:

The update process is starting. This process may take a while on some hosts, so please be patient.

Enabling Maintenance mode…

Updating Plugin The Events Calendar PRO (1/1)
Downloading update from https://pue.tri.be/api/plugins/v2/download?plugin=events-calendar-pro&version=4.4.30.1&installed_version=4.4.27&domain=nautilusva.com&multisite=1&network_activated=1&active_sites=2&wp_version=4.9.8&key=ca59252f9ff2941a5fd59facdeb5e0886a6db8f6&dk=ca59252f9ff2941a5fd59facdeb5e0886a6db8f6&o=m…
An error occurred while updating The Events Calendar PRO: Download failed. Service Unavailable
Disabling Maintenance mode…

All updates have been completed.

Please advise on how to continue?

Thanks,
Jason

[Andras]

Hi Jason,

Thanks for reaching out!

It looks like you are using a personal license on a multisite installation. There is no problem with this at all, but in this case you will need to manually update the Events Calendar PRO plugin. (This article gives you more details about multisite installation / license: https://theeventscalendar.com/knowledgebase/multisite-license/)

If you would like to have automatic updates on a multisite, then you will need to purchase or upgrade to a multisite license.

Hope this helps. Let me know if you have any further questions.

Cheers,
Andras

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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