Will not automatically update to latest version?

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  • Author
    Posts
  • #1223233
    Alex
    Participant

    Why not?

    #1223411
    Geoff B.
    Member

    Good evening Alex and welcome back!

    Thank you for reaching out to us.

    We are sorry to hear about the update to the latest version not happening automatically.
    I would love to help you with this topic.

    The first thing I would try is to deactivate and reactivate the plugin to see if that brings the update option up.

    If it does not, I would go through the following 2 articles:

    1. https://theeventscalendar.com/knowledgebase/automatic-updates/
    2. https://theeventscalendar.com/knowledgebase/manual-updates/

    In other words, if step 1 fails, you will need to deactivate and delete the plugins that are not showing the automatic update option.

    Once that is done, you can simply install their latest version manually.

    Let me know how that goes.

    Best regards,
    Geoff B.

    #1223851
    Alex
    Participant

    Done.

    #1223890
    Geoff B.
    Member

    Good afternoon Alex,

    I am super stoked that this worked out for you.

    You are welcome back in our support forums any time 🙂

    For now, I am going to close this thread.

    Have a great week!

    Geoff B.

Viewing 4 posts - 1 through 4 (of 4 total)
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