Will Events Calender Pro and Ticket work after expired license key

[Richard]

Will Events Calender Pro and Ticket work after expired license key? If I stop paying can I still use the old version?

[Courtney]

Hey Richard

Yes, they will continue to work. However, you will no longer have access to updates or the support forums.

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Richard]

Hi Courtney, thanks.
When I reinstall my version op Events Calender Pro 3.10 (2015) it says my license is expired. I need to buy a new license. How come?

[Courtney]

Hi Richard

Our licenses are valid for one year from the time of purchase. It looks like all the licenses with this account expired 2 years ago.

Thanks
Courtney 🙂

[Richard]

Hi Courtney,

Bet you just told me: Yes, they will continue to work. However, you will no longer have access to updates or the support forums.

Why isn’t the old version working anymore then?

[Courtney]

Hi Richard

There is a chance that the old versions may have a bug in them or are conflicting with other plugins or your theme.

You could try going through our Testing for Conflicts Guide https://theeventscalendar.com/knowledgebase/testing-for-conflicts/?  I am wondering if you might have a plugin or theme conflict. 

We recommend conducting these tests on a staging server (https://theeventscalendar.com/knowledgebase/creating-using-wordpress-staging-site/). 

If you are unable to do so, please install the Health Check plugin so that you can effectively disable all plugins without website visitors noticing any changes. See https://make.wordpress.org/support/handbook/appendix/troubleshooting-using-the-health-check/#troubleshooting for how to do this.

Begin by deactivating all other plugins, using a theme such as Twenty Seventeen https://wordpress.org/themes/twentyseventeen/, and see if the issue still persists.

Also, double check for any other updates available (Dashboard » Updates). 

If that doesn’t resolve the issue, visit My Account » Downloads https://theeventscalendar.com/my-account/downloads to try downloading the plugin again and freshly installing it.

Thanks
Courtney 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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