when Update plugin Front site calendar event detail not show ticket

[Edward Kundahl]

When update event ticket and event ticket plus plugin with licence key in admin site not show add ticket option woo commerce and also front calendar event detail view not show ticket and price

• This topic was modified 8 years, 4 months ago by Edward Kundahl.

[Jaime Marchwinski]

Hi Edward,

Thanks so much for reaching out!

I’m sorry to hear that you are experiencing this issue on your site!

As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

If you go to Events Settings < Licenses, do you see Valid Key under all of your licenses?

I would recommend removing the keys and re-adding them in.

Then flush your permalinks by going to Settings < Permalinks and Save Changes.

Let me know how it goes!

 

Thanks,

Jaime

 

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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