When Event tickets plugin is activated woocommerce product data can't be updated

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Home › Forums › Ticket Products › Event Tickets Plus › When Event tickets plugin is activated woocommerce product data can't be updated

Viewing 7 posts - 1 through 7 (of 7 total)
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  • August 22, 2017 at 11:13 pm #1338915
    Marko Oolo
    Participant

    Events tickets plugin disrupts editing woocommerce product information. It displays delivery options in a weird way – but the delivery options should be under another tab. It also messes up membership section.
    I’m using woocommerce plugin + subscription + memberships. Added couple of screenshots to the ticket.
    Hope to hear from you soon!

    August 24, 2017 at 7:29 am #1339723
    Geoff B.
    Member

    Good morning Marko and welcome to the Events Calendar Support forum!

    Thank you for reaching out to us.

    We are sorry to hear about the plugins not playing together nicely on your site. Yikes!
    I would love to help you with this topic.

    As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

    https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    Secondly, could you please send me a copy of the latest version of your WordPress theme / child theme via a link to a .zip file link (stored Dropbox or Google Drive) so that I can run some tests on my end ? I recommend a private reply for that purpose.

    Please ensure you are using the latest files as found on your actual website.
    This way I will get access to any updates or customizations you might have made.

    Finally, I already have a copy of WooCommerce subscriptions, but could you include a copy of WooCommerce memberships in your .zip file so that I can replicate your installation on my end ?

    Hang in there!

    Geoff B.

    August 24, 2017 at 8:18 am #1339763
    Marko Oolo
    Participant

    This reply is private.

    August 28, 2017 at 8:41 pm #1341563
    Geoff B.
    Member

    This reply is private.

    September 4, 2017 at 11:02 pm #1344726
    Marko Oolo
    Participant

    This reply is private.

    September 5, 2017 at 8:20 pm #1345266
    Geoff B.
    Member

    This reply is private.

    September 27, 2017 at 9:35 am #1355648
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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Viewing 7 posts - 1 through 7 (of 7 total)
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