when creating a events with ticket that events can not publish

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  • #1400538
    ronak gandhi
    Participant

    Hello Sir/mem,
    when i posting simple events without create any ticket that is working fine but if i create ticket in any event and publish it that time some loading and given error like “The page you are looking for is temporarily unavailable.
    Please try again later. ” so please help me what is the exact problem.
    also here i attached screen shot which i see after publish a event with ticket.
    Event Tickets Plus Version 4.6.1.1
    The Events Calendar PRO Version 4.4.19
    thanks regards
    Ronak Gandhi

    #1401169
    Jennifer
    Keymaster

    Hi Ronak,

    I’m sorry you’re not able to create tickets, but I’ll be happy to help you figure out what’s going on!

    First, can you try updating to the latest versions:

    The Events Calendar – 4.6.7

    Event Tickets – 4.6.2

    Event Tickets Plus – 4.6.2

    If you don’t see a prompt to update in the Plugins section of your Dashboard, you can do so manually by following these instructions.

    If this is still occurring, the next step would be to test for conflicts with your theme and other plugins by following these instructions. If you prefer not to do this on your live site, the free WP Staging plugin will let you create a quick copy of your live site that you can use for testing.

    Let me know what you find!

    Thanks,

    Jennifer

    #1415062
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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