When adding tickets, an extra or duplicate Attendee is added.

[emaginemedia]

I have a event with three tickets, when increased the amount of tickets to one I get my attendee form.
However, an additional form is added below it with the label Attendee 2.
When I increase the amount beyond one the attendees are added normally but from 3-4-5…
Is there a reason for this? Let me know as soon as you can.
Thank you

[Jaime Marchwinski]

Hi Peter,

Thanks so much for reaching out!

With each additional ticket, additional attendee is usually required by default for each one.  This is so that information can be added for each additional attendee.

You may be able to remove additional attendee information with a customization on your part.

I’d recommend starting off by taking a look at our Themer’s Guide, which can show you which templates can be edited and copied in order to achieve the results that you are looking for.

If this functionality is a requirement for your intended project, I’d suggest that a third-party developer would be the best way to make this feature happen on a short timeline. ? We maintain a list of developers who work with our plugins on our Knowledgebase here:

https://theeventscalendar.com/knowledgebase/find-a-customizer/

Let me know if you have any other questions on this topic!

 

Thanks,

Jaime

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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