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[viperfish]

Hey Geoff,

This knew snippet still isn’t working… Sorry to be a bother.. I’ll be out of your hair when this is sorted.

Thanks for being so responsive..

🙂

[Geoff B.]

Good evening Sarah,

Actually, this is totally my bad.

There was a letter missing from the file name!
It should read attendees-list.php and not attendee-list.php!

I have updated the view customization here: https://gist.github.com/GeoffEW/e6f41d41d7930c8e63642aeadcfb29b8

Alternatively, you could simply rename the file.

Let me know how that goes.

Best regards,
Geoff B.

[Sarah Alger]

Thanks Geoff!

I was away for the last week and just got back to this.

Couple last issues – if you change someones status from going to not going it still lists them as attending.

Also – the update RSVP button is not working.

🙂

[Geoff B.]

Good evening Sarah,

You are right about the list, it does not seem to be taking the status of the attendee into account.

I will see if the snippet author can do something about it 🙂

As for the “Update RSVP” button not working, could you expand on that ? (what happens on your end exactly)

Hang in there!

Geoff B.

[Sarah Alger]

Thanks,

As for the update RSVP button. When you change someones status to “not going” and then click update RSVP nothing happens.

I created you a user so you can see
UN: geoff
PW: Geoff1234!

[Sarah Alger]

hmmm

The button seems to function properly if your list of RSVPs isnt too long.

I noticed it worked for one user I created that only had a few RSVPs but not for my user which I had about 10 RSVPs…

When I deleted the users from the event admin area and created a shorter list it the button worked?

[Geoff B.]

Good evening Sarah,

Thank you for the feedback.

I am still waiting for the updated snippet, so bear with us.

As for the button not working with a long list of RSVPs, it sound like this is some type of server performance related issue.

I recommend reading the following: https://theeventscalendar.com/knowledgebase/performance-considerations/

But ideally, I would recommend using our premium support forums to open a ticket ( https://theeventscalendar.com/support/forums/forum/event-tickets/event-tickets-plus/ ), that way you will be able to share system information privately.

Have a great day!

Geoff B.

[Sarah]

Thanks Geoff.

I will do that for the RSVP issue.

Let me know when that snippet is updated!

Thanks for all your help with everything!

[Geoff B.]

Good evening Sarah,

Thank you for everything so far.

The snippet wizard should be back at work tomorrow, I will let you know as soon as I hear from him.

Thank you for your understanding and patience.

Best regards,

Geoff B.

[Geoff B.]

Good afternoon Sarah,

Would you mind giving the following version of the template override a try ? https://gist.github.com/niconerd/d2ea62be5375ae3dc088dd29b7350608

Let me know how that goes.

Best regards,
Geoff B.

[Sarah Alger]

Geoff,

It worked… But I am so sorry.. I have to be honest.. I realized that I had the php file directly in the theme folder and earlier you said to place it in [your theme]/tribe-events/. I created the folder tribe-events, moved the php file over and then voila..

Sorry for my dumb error.. I should have read more carefully.. It wasn’t until the overrode with the code you sent and it still didn’t work that I thought to read back..

Thanks for everything!

[Geoff B.]

Good afternoon Sarah,

I am super stoked that this worked out!

You are welcome back in our support forums any time 🙂

For now, I am going to close this thread.

Have a great week!

Geoff B.

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