Week view displaying no data, Day view navigation not functioning

[Kimberly Mathews]

I have tried to troubleshoot this without success. Please advise.

[Andras]

Hello Kimberly,

Thanks for going Pro and welcome to the forums!

I’m sorry you are having these issues. Let me try to help you.

I see the issue on your page. Both on the week and the day view I get a javascript error in the console.

Can you tell me what troubleshooting steps you took? Did you go through our conflict testing guide? If not, please do so.

I see you are using a child theme of twentysixteen. Do you also get the issues if you switch to the parent theme and don’t use a child theme?

I also see you have a “must use” plugin, called “Pantheon”. It would be great if you could deactivate that too, just to make sure that is not the one interfering somehow.

Thanks and looking forward to solving this mystery with you.

Cheers,
Andras

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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