We had this problem last year.

[Michael Almaraz]

We sell tickets for our even in our office as well as at the event itself for the next year. I have attendees that have paid us, now I need to get them on the list and have a ticket emailed out to them. can you Please tell me how this can be done.
Thank you,
Michael Almaraz CHT, NLP, RP.
562-426-6884

[Jennifer]

Hi Michael,

Thanks for reaching out! Once you’ve created the tickets on the event, if you go through the checkout process to enter the information for the attendees who have already paid, then the tickets will be created and emailed out to the attendees automatically, and attendees will be added to the list for that event, allowing you to check them in normally on event day. You could also go into WooCommerce and create the WooCommerce order for the tickets manually.

You might give this solution from another user a try (importing via CSV), but I would recommend testing this out in a staging environment first before doing it on your live site, just to make sure it’s working the way it’s intended to.

Let me know if you have any questions!

Thanks,

Jennifer

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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