Waiting for the confirmation that a bug is fixed to buy Events Calendar Pro

[Franck]

Hi.
Looking at this thread :

Upgrade to 4.4 and new recurring rules messing up events in the calendar

I confirm that this issue was still existing in the-events-calendar-4.4.0.1/events-calendar-pro-4.4.
It is not possible to update to 4.4+ from the-events-calendar-4.3.4.2/events-calendar-pro-4.3.3 without breaking all existing recurrent events : all the single dates defined in a recurrent event are lost when the event is just edited.
I’m waiting for a couple of weeks the confirmation that a fix has been published to buy the solution for a customer website.
Best regards.

[Geoff]

Hi Franck,

Thanks for getting in touch and following up on this. I am super sorry to report that the issue of recurrence rules getting lost when updating from pre-4.4 to newer versions has not been resolved.

We are indeed working on it. I checked the ticket in our system and see it was recently updated. The ticket notes that the fix will require a significant level of work that is currently in progress and that we are also trying to find the right release to include it in.

I’m sorry I do not have more information beyond that, but I have made a note of this thread in the ticket so that we can follow up with you directly when a fix is on the way.

Thanks so much for your patience as we continue to dig into this. I realize this is a huge inconvenience and an awful thing to impact such a key feature, like recurring events. We’ll be sure to keep you posted.

Thanks,
Geoff

[Franck]

Hi Geoff. Thanks for your reply and your interest about this major issue. So I just have to wait for good news. Best regards. Franck.

[Geoff]

You bet, Franck. Sorry again for the trouble and I do wish I had more information. I’ll certainly keep this thread open in Pending Fix status so that we are sure to follow-up with you when we have some good news to share.

Cheers and thanks again for your patience!

Geoff

[Franck]

Hi Geoff.
Unfortunately, We could not wait more time for a fix so we gave up with the idea to use recurrent events.
Best regards.
Franck.

[Geoff]

Hi Franck,

That’s totally reasonable and I appreciate the heads up. I’ll continue to leave this thread in Pending Fix status and we will still be sure to post follow-up here once a fix has shipped.

Sorry again for the trouble!

Geoff

[Nico]

Hey,

Just wanted to share with you that a new maintenance release (for the Week of 12th June 2017) is out, including a fix for this issue ?

Find out more about this release → https://theeventscalendar.com/maintenance-release-for-the-week-of-12th-june-2017/

Please update the plugins and let us know if the fix works for your site,
Best,
Nico

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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