"view all" not working on Mobile in month view.

[kellseystabner]

On a mobile device if you go to the events calendar in the month view. then click view all events at the bottom the page just refreshes to the same page.

[Jaime Marchwinski]

Hi Kellsey,

Thanks so much for reaching out!

As a first step, let’s try to rule out if there is some type of conflict at play.
This is usually because of:

1.    A conflict with another plugin

2.    A conflict with your WordPress theme

3.    A template customization for the Events Calendar that requires updating

When it comes to that type of issue, it is preferable to troubleshoot in a staging environment if you have one.

A first quick test is to simply temporarily revert back to a default WordPress theme such as twenty-sixteen to see if the issue persists.

The next step would be to go through our testing for conflicts procedure and let us know what you find out.

Basically the goal here is to revert back to a bare WordPress installation to see if the problem persists. It also allows us to pinpoint what the cause of the issue is.

But, before you do that, there are 2 things I would advise:

1.    Make a backup of your database

2.    Consider activating a “Maintenance Page” plugin if you are doing this on your live site (to minimize impact on your visitors)

Let me know how that goes!

 

Thanks,

Jaime

[kellseystabner]

Thank you for your help. I followed the testing for conflicts procedure and I narrowed it down to WP Bakery Page Builder. A plugin that I wasnt even using!!! I think it came automatically installed..

[kellseystabner]

Actually the problem only resolved temporarily…. maybe i didnt have the right plugin identified..

[kellseystabner]

Hi,
So I updates my theme, and the problem returned. I repeated the testing for conflicts procedure. This time when I reverted to the twenty sixteen theme the problem persisted.

[kellseystabner]

To clearify, The view all doesnt work at the bottom of the month view. Also, the dropdown menu to switch between views also doesnt work to switch to any other view. it just jumps back to month view every time

[Jaime Marchwinski]

Hi Kellsey,

Thanks for providing me with all of that information.

Is this your main calendar page, or are you using a shortcode to display this calendar?

Can you confirm that when you switch to a default theme and turn off all other plugins besides for Events Calendar related plugins, that this functionality still doesn’t work for you?

Also, if I click on View All 24 Events at the bottom of this page: https://www.yourcommunityconnection.ca/events/month/, I am taken to this page: https://www.yourcommunityconnection.ca/events/2018-03-12/.  Are you seeing the same results?

Let me know!

 

Thanks,

Jaime

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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