View All Events on Calendar takes yo to today's date not date you clicked on

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  • #1411785
    Tim
    Participant

    When you click on View All events from the calendar page, it takes you to today’s date not the date of the “View All Events” you clicked on from that date on the Calendar

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    PLEASE LEAVE FOR SUPPORT
    Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/when-i-click-on-a-date-on-events-calendar-it-always-goes-to-the-current-day/

    #1411970

    Hi Tim,

    Thanks so much for reaching out!

    I’m sorry to hear that you are experiencing this issue!  I’m unable to replicate this issue on my own test site, so as a first step, let’s try to rule out if there is some type of conflict at play.
    This is usually because of:

    1.    A conflict with another plugin

    2.    A conflict with your WordPress theme

    3.    A template customization for the Events Calendar that requires updating

    When it comes to that type of issue, it is preferable to troubleshoot in a staging environment if you have one.

    A first quick test is to simply temporarily revert back to a default WordPress theme such as twenty-sixteen to see if the issue persists.

    The next step would be to go through our testing for conflicts procedure and let us know what you find out.

    Basically the goal here is to revert back to a bare WordPress installation to see if the problem persists. It also allows us to pinpoint what the cause of the issue is.

    But, before you do that, there are 2 things I would advise:

    1.    Make a backup of your database

    2.    Consider activating a “Maintenance Page” plugin if you are doing this on your live site (to minimize impact on your visitors)

    Let me know how that goes!

     

    Thanks,

    Jaime

    #1414451
    Tim
    Participant

    I have done all of those thing. The issue still happens with no other plugins and the default theme. It works sometimes, but then sometimes it doesn’t

    • This reply was modified 8 years, 4 months ago by Tim.
    #1415588

    Hi Tim,

    Thank you for your feedback.  Unfortunately, I am unable to replicate this issue on my test site.  Can you try the solution provided by the user in the forum thread that you linked to and see if that resolves your issue?

    https://theeventscalendar.com/support/forums/topic/when-i-click-on-a-date-on-events-calendar-it-always-goes-to-the-current-day/

    Let me know how that goes!

     

    Thanks,

    Jaime

    #1433605
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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